Joanna Grace Jose
Quality Assurance Engineering Manager
Mandaluyong City, Metro Manila
Summary
Results-driven QA Engineering Manager with extensive experience leading quality assurance teams and driving continuous improvement in software quality. Passionate about empowering teams through mentorship and technical upskilling, while aligning QA strategies with business goals to ensure efficient, high-quality product delivery. Adept at fostering a collaborative work environment and implementing best practices to streamline processes and enhance overall team performance.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work History
QA Engineering Manager
Emapta Versatile Services
Makati City, Metro Manila, Philippines
05.2023 - Current
- Leading a team of QA professionals across functional, automation, and performance testing initiatives
- Built a high-performing QA chapter at Emapta by upskilling team members from manual-only testers to engineers proficient in non-functional and automation testing
- Established a dedicated automation group to design and implement scalable test automation using Katalon and Playwright, reducing manual test effort and improving release efficiency
- Defined and implemented QA strategies aligned with Agile methodologies and cross-functional team workflows
- Spearheaded the integration of CI/CD pipelines to streamline automated test execution and improve release velocity
- Mentored junior QA engineers and conducted internal training programs to strengthen test coverage and technical capabilities
- Collaborated closely with Development, DevOps, and Product teams to ensure high-quality, timely product delivery
- Provided leadership updates through weekly reporting, roadmapping, and capacity planning
Quality Assurance Chapter Head
UBX Philippines
04.2021 - 04.2023
- Developed QA strategies that improved team efficiency
- Mentored QA staffs, fostering a culture of continuous improvement.
- Collaborated with cross-functional teams to streamline processes.
- Introduced metrics-driven approaches, increasing accountability.
- Drove adoption of best practices, elevating team performance.
- Achieved recognition for excellence in quality assurance leadership.
QA Lead, Performance Testing
Globe Fintech Innovations Inc.
12.2019 - 04.2021
Sr. Software Test Engineer/Test Lead
Amdocs Phils. Inc.
10.2014 - 12.2019
BA/QA
Paymaya Phils. Inc.
01.2012 - 04.2014
Java Developer
Smart Telecommunications Inc.
03.2009 - 01.2012
ASE (Associate Software Engineer)
Accenture Phils.
08.2008 - 12.2009
Education
Bachelor of Science - Computer Science & Information System
Centro Escolar University
01.2004 - 01.2008
High School -
La Consolacion College
01.2000 - 01.2004
Skills
- Functional, API, UI, Mobile & Integration Testing
- User Acceptance Testing
- Non-Functional (Performance & Security Testing)
- JMeter
- OwaspZap
- Postman
- RestAPI
- SOAP UI
- PL/SQL
- Swagger
- AWS
- Robot Framework
- Appium
- XCode
- Android Studio
- Katalon Studio
- UML
- WinSCP
- Linux
- JIRA
- HP ALM
- Training and mentoring
- Technology integration
- Strategic planning
Certifications And Seminars
- ISTQB-CTFL Certified
- MasterCard Clearing & Adjustment
- FJ-310 Developing Applications for Java EE 6
- Object Oriented Application Analysis & Design using UML
Timeline
QA Engineering Manager
Emapta Versatile Services
05.2023 - Current
Quality Assurance Chapter Head
UBX Philippines
04.2021 - 04.2023
QA Lead, Performance Testing
Globe Fintech Innovations Inc.
12.2019 - 04.2021
Sr. Software Test Engineer/Test Lead
Amdocs Phils. Inc.
10.2014 - 12.2019
BA/QA
Paymaya Phils. Inc.
01.2012 - 04.2014
Java Developer
Smart Telecommunications Inc.
03.2009 - 01.2012
ASE (Associate Software Engineer)
Accenture Phils.
08.2008 - 12.2009
Bachelor of Science - Computer Science & Information System
Centro Escolar University
01.2004 - 01.2008
High School -
La Consolacion College
01.2000 - 01.2004