Pursuing opportunity where I will be able to utilize my strong organizational skills and ability to work with people, which allow me to grow personally and professionally.
Overview
4
4
years of professional experience
Work History
Call Center Representative Specialist
TaskUs
09.2022 - Current
Provided exceptional customer service through empathetic listening and proactive problem-solving techniques.
Navigated multiple software applications simultaneously while maintaining focus on the customer interaction.
Call Center Representative
VXI GLOBAL SOLUTION, INCORPORATION
12.2020 - 07.2022
Address customer service inquiries in a timely and accurate fashion
Provide accurate and appropriate information to answer questions and resolve complaints
Cashier
SOUTH SUPERMARKET
06.2020 - 12.2020
Provide exceptional customer service
Communicate to customer concerns and request to management
Verified cash balances at the beginning and end of shift
Education
Bachelor of Secondary Education - TLE
BULACAN STATE UNIVERSITY
Malolos, Bulacan
01.2019
Secondary Education -
CALUMPIT NATIONAL HIGHSCHOOL
Calumpit, Bulacan
01.2015
Primary Education -
BARASOAIN MEMORIAL ELEMENTARY SCHOOL
Malolos, Bulacan
01.2011
Skills
Proficient in using Microsoft Office
Strong Communication and Intrapersonal Skills
Ability to deal with customer queries & complaints
Goal-Oriented
Personal Information
Date of Birth: June 26, 1998
Gender: Female
Nationality: Filipino
Marital Status: Single
Place of Birth: Caloocan City
Training
On Job Training Off-Campus Practice Teaching, Calumpit National High School, 08/01/18, 12/31/18
National Certificate II Food and Beverages Services, 12/01/18
Registered Nurse, Medical-Surgical Unit at Mary Immaculate Maternity & General HospitalRegistered Nurse, Medical-Surgical Unit at Mary Immaculate Maternity & General Hospital