Summary
Overview
Work History
Education
Skills
Certification
Character Reference
Timeline
Generic
Joan May A. Mamerto

Joan May A. Mamerto

Mandaluyong City, Metro Manila

Summary

Highly organized and detail-oriented professional with a proven ability to manage multiple priorities efficiently in fast-paced, high-stakes environments. Demonstrates strong time management and administrative skills, with proficiency in Microsoft Office softwares and other office applications. Possesses extensive experience in scheduling, document handling, and workflow coordination. Recognized for maintaining clear, professional communication across departments and ensuring seamless internal operations. Brings a solid foundation in office administration and a proactive approach to problem-solving, contributing to increased efficiency and innovation. Demonstrates a proven ability to enhance efficiency and drive innovation in any professional environments. Exhibits strong adaptability and flexibility, refined through rigorous practical training during her work experiences. Highly motivated by the pursuit of new challenges and opportunities for professional and personal growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Operations and Administrative Assistant

Firmbuilders, Inc.
01.2025 - Current
  • Answer multi-line phone system, routing calls, delivering messages to staff.
  • Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Support executive staffs and employees through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensure accurate record-keeping with diligent data entry and database management for vital company information.
  • Support with report preparation during ISO accreditation both internal and external audit.
  • Coordinate with engineers, architects and account executives during mobilization and demobilization of projects.
  • Petty Cash Management

Government Intern

National Youth Commission
07.2024 - 12.2024
  • Assisted in gathering, cleaning, and organizing data on youth demographics, social indicators, and program outcomes.
  • Contributed to the preparation of statistical reports, briefs, and presentations on youth programs and policy impact.
  • Supported research on youth-related policies, gather data on best practices, and provide statistical insights for policy recommendations output
  • Offered support for workshops, training sessions, or data-related projects for stakeholders.
  • Helped with research assignments, presentation design and various administrative tasks.

Intern

Development Academy of the Philippines
03.2024 - 05.2024
  • Accomplished minutes of the meetings.
  • Transcribed interviews between consultants and clients.
  • Composed correspondence addressed to various clients.
  • Conducted research on potential project proposal areas.
  • Participated in multiple workshops and debriefing sessions.
  • Shadowed daily activities of office staff to gain an understanding of the

scope of work.

  • Collaborated with management and team members on end-to-end project

needs, organizing materials, facilitating communication and proofreading work.

  • Executed administrative tasks under supervision to optimize workflow.

Intern at the Office of the Chairperson and CEO

National Youth Commission
08.2023 - 09.2023
  • Accomplished Minutes of the meeting.
  • Attended Seminars organized by the agency’s partners.
  • Organized incoming and outgoing documents.
  • Completed employee data through excel.
  • Assisted during preparation of everyday meetings.
  • Supervised employee emails directed at the Chairperson.

Education

Bachelor's Degree - Public Administration

Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines
10-2024

High School Diploma -

City of Mandaluyong Science High School
Mandaluyong City, Metro Manila, Philippines
03-2020

No Degree - Elementary Education

St. Therese Private School
Mandaluyong City
03-2014

Skills

  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Scheduling
  • Professional communication
  • Document control
  • Internal communications
  • Computer skills
  • Office administration

Certification

CSC Professional Level Passer - 2024

Character Reference

Operations Immediate Supervisor 

Timeline

Operations and Administrative Assistant

Firmbuilders, Inc.
01.2025 - Current

Government Intern

National Youth Commission
07.2024 - 12.2024

Intern

Development Academy of the Philippines
03.2024 - 05.2024

Intern at the Office of the Chairperson and CEO

National Youth Commission
08.2023 - 09.2023

Bachelor's Degree - Public Administration

Polytechnic University of The Philippines

High School Diploma -

City of Mandaluyong Science High School

No Degree - Elementary Education

St. Therese Private School
Joan May A. Mamerto