Summary
Work History
Education
Skills
Seminar/Training
Timeline
Generic
Joan Mae Bituin Pere

Joan Mae Bituin Pere

Lancaster New City, General Trias, Cavite

Summary

Property Investment Manager with a proven track record at notable corporation/s, excelling in customer engagement and strategic decision-making. Successfully drove sales through innovative promotion strategies and cultivated strong client relationships, enhancing satisfaction and repeat business. Proficient in digital literacy, ensuring effective communication and streamlined operations across diverse teams.

Work History

Manager of Property Investment

SM Development Corporation
  • Drove sales generation for SMDC projects through effective promotion strategies.
  • Ensured outstanding customer service from initial booking to post-sale follow-up.
  • Managed and led unlimited teams of SMDC sales partners to achieve targets.
  • Cultivated client relationships to support ongoing sales initiatives.

Property Specialist

Greenfield Development Corporation
  • Assisted in managing property listings on multiple platforms to enhance visibility and market reach.
  • Developed informative materials for prospective tenants, highlighting key property features and benefits.

Account Manager

Robinsons Land Corporation
  • Secured new business by preparing and presenting proposals to prospective clients.
  • Identified potential client needs and interests through in-depth data analysis for marketing strategies.
  • Resolved client concerns by collaborating with relevant departments for effective solutions.
  • Engaged with clients through phone, email, and face-to-face communication to ensure clarity of requests.
  • Fostered strong client relationships to drive satisfaction and repeat business.

Asst. Property Administrator

CB Richard Ellis Philippines
  • Coordinated property maintenance requests, streamlining communication between tenants and service providers.
  • Implemented efficient filing systems for leasing documents, enhancing retrieval speed and accuracy.
  • Maintained comprehensive records of tenant files for easy access when needed for audits or legal matters.
  • Supported property maintenance efforts, ensuring timely repairs and overall property upkeep.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues effectively.
  • Regularly inspected properties to ensure they were well-maintained according to established guidelines set forth by the company.
  • Developed strong relationships with tenants by delivering exceptional customer service during move-ins, move-outs, lease renewals, or other interactions.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Communicated effectively with owners, residents, and on-site associates.
  • Assisted in the development and implementation of policies and procedures to ensure consistency and effectiveness across all managed properties.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Education

Bachelor of Science - Business Administration

Tarlac State University
Tarlac City
2006

Skills

    Customer engagement

    Digital literacy

    Strategic decision-making

Seminar/Training

Quality Management System

Introduction to ISO

Timeline

Manager of Property Investment

SM Development Corporation

Property Specialist

Greenfield Development Corporation

Account Manager

Robinsons Land Corporation

Asst. Property Administrator

CB Richard Ellis Philippines

Bachelor of Science - Business Administration

Tarlac State University

Similar Profiles

CREATE PROFILE
Joan Mae Bituin Pere