Summary
Overview
Work History
Education
Skills
Timeline
Generic
Joanina A. Sta Maria

Joanina A. Sta Maria

Sales Associate
Quezon City

Summary

Dynamic sales associate with proven success at Hoher Fester Inc, excelling in product sales and customer service. Enhanced customer satisfaction through effective needs assessment and relationship building, achieving significant revenue growth. A collaborative team player, skilled in sales development and fostering a positive work environment.

Overview

4
4
years of professional experience
1
1
Language

Work History

Sales Associate

Hoher Fester Inc
05.2021 - 11.2021
  • Built relationships with customers to encourage repeat business.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Office Support Staff Member

Temps and Staffers Inc
11.2017 - 01.2018
  • Supported team members by offering assistance during peak hours or when faced with tight deadlines, promoting a collaborative work environment.
  • Assisted in the preparation of financial reports, contributing to more accurate and efficient record-keeping practices.
  • Reduced workload for management staff by taking on additional responsibilities, such as scheduling meetings and organizing events.
  • Contributed to successful project completions by providing research support, data analysis, and documentation assistance as needed.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Created engaging presentations for departmental meetings using various software tools, resulting in clearer communication of objectives and goals.
  • Maintained strict confidentiality of sensitive information by adhering to company policies regarding document handling and data protection measures.

Education

Bachelor of Science - Office Administration

Bestlink College of The Philippines
Novaliches Quezon City
05-2017

Skills

Product sales

Customer service

Sales development

Customer needs assessment

Teamwork and collaboration

Timeline

Sales Associate

Hoher Fester Inc
05.2021 - 11.2021

Office Support Staff Member

Temps and Staffers Inc
11.2017 - 01.2018

Bachelor of Science - Office Administration

Bestlink College of The Philippines
Joanina A. Sta Maria Sales Associate