Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joane Trixa Santos

Former Domestic Worker
Brgy.#6, Puritac, Pinili Ilocos Norte

Summary

Reliable, trustworthy House Sitter with outstanding references. Experienced individual well-regarded in community for steadiness and common sense. Experience working with contractors and repairmen for special home services and maintenance actions. Natural lover of all kinds of pets. Results-driven housekeeper excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level housekeeper position. Ready to help team achieve company goals. Reliable housekeeper experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills. Reliable housekeeper serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Hardworking housekeeper bringing 4 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.

Overview

9
9
years of professional experience
11
11
years of post-secondary education

Work History

Domestic Helper

U&D Employment Services
Tampines 421,blk 05
09.2019 - 09.2023
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Kept building entryway glass clean and polished for professional presentation.
  • Answered telephone and doorbell, took messages, and relayed information to owner.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Verified cleanliness and organization of storage areas and carts.
  • Dusted picture frames and wall hangings with cloth.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Archive Clerk

Al Sied Falcon General Maintenance LLC
Abu Dhabi, Dubai
09.2017 - 09.2019
  • Developed classification systems to facilitate public access to archived materials.
  • Researched and recorded origins, provenance, and historical significance of archival materials.
  • Authenticated and appraised over 100 historical documents and archival materials on Frequency basis.
  • Increased attendance by 20% through effective social media management.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Paid attention to detail while completing assignments.
  • Streamlined usage by creating organizational systems for newly digitized records and documents.

Cashier Team Lead

Jollibee Laoag Centro
Laoag City
02.2015 - 08.2017
  • Assisted customers by answering questions and fulfilling requests.
  • Restocked and organized merchandise in front lanes.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Communicated with customers and team members to solve problems.
  • Trained team members on cash register operation and cash handling.
  • Helped management develop employee improvement plans and motivate team members to continually improve.
  • Maintained and updated security protocols for front desk operations.

Education

Bachelor Of CRIMINOLOGY - Law Enforcement Investigation And Interviewing

Northwestern University
Laoag City , Ilocos Norte ,Philippines
05.2015 - 09.2017

Don Mariano Marcos Memorial Elementary School
Pinili , Ilocos Norte
06.2006 - 03.2011

Ernesto Rondon Highschool
06.2011 - 03.2015

Skills

Waxing and buffing

undefined

Accomplishments

  • Promoted to team leader for exceeding company goals and expectations for 12 months.
  • Worked 6 overtime hours during the holiday season at the request of management.
  • Supervised team of 40 staff members.
  • Resolved product issue through consumer testing.

Timeline

Domestic Helper

U&D Employment Services
09.2019 - 09.2023

Archive Clerk

Al Sied Falcon General Maintenance LLC
09.2017 - 09.2019

Bachelor Of CRIMINOLOGY - Law Enforcement Investigation And Interviewing

Northwestern University
05.2015 - 09.2017

Cashier Team Lead

Jollibee Laoag Centro
02.2015 - 08.2017

Ernesto Rondon Highschool
06.2011 - 03.2015

Don Mariano Marcos Memorial Elementary School
06.2006 - 03.2011
Joane Trixa SantosFormer Domestic Worker