JOANE BRADECINA

At Concentrix, I excelled as a Customer Service Representative, mastering critical thinking and customer service to resolve complex issues, ensuring satisfaction. Recognized for my ability to de-escalate high-stress situations, I also contributed as a Subject Matter Expert, enhancing the skills of new hires and boosting team efficiency.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Diligent [Desired Position] with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.