Joana Mariel Romulo
Quezon City, Metro Manila
Summary
Results-driven bookkeeping assistant focused on maintaining precise financial records and optimizing administrative processes. Known for attention to detail and organizational skills, supporting teams in achieving compliance and operational efficiency.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Bookkeeping Administrative Assistant
Upcloud Accounting
09.2025 - Current
- Assisted in maintaining accurate financial records and bookkeeping processes.
- Supported monthly reconciliation of accounts to ensure accuracy and completeness.
- Managed data entry for invoices and receipts using accounting software.
- Collaborated with team members to streamline administrative workflows.
- Organized documentation for audits, enhancing compliance with regulatory standards.
- Communicated effectively with clients regarding billing inquiries and payment processing.
- Adapted quickly to new accounting tools, improving operational efficiency.
- Contributed to team meetings by providing insights on process improvements and best practices.
- Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
- Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
- Improved financial accuracy by maintaining organized and up-to-date financial records.
- Assisted with payroll processing, ensuring accurate calculation of employee wages and tax deductions based on current regulations.
- Provided timely financial data to assist managers in making informed decisions about business strategy and operations.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Inspected account books and recorded transactions.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
Bookkeeping Assistant
Kubota
10.2011 - 12.2011
- Processed invoices and payment requests, ensuring accuracy in financial records.
- Maintained organized filing system for accounts payable and receivable documentation.
- Assisted in monthly reconciliation of bank statements to ensure accuracy of financial data.
- Collaborated with team members to streamline bookkeeping processes and enhance efficiency.
Office Assistant
Manila Water
01.2011 - 10.2011
- Managed office supplies inventory, ensuring availability and organization for daily operations.
- Assisted in scheduling appointments and coordinating meetings for team members.
- Processed incoming correspondence, prioritizing information for efficient workflow management.
- Maintained accurate records of office transactions, adhering to company protocols.
Field Assistant
Maynilad Water Services
01.2010 - 01.2011
- Assisted in water quality monitoring and reporting for compliance with regulatory standards.
- Collaborated with field teams to implement service improvements and streamline operational processes.
- Executed routine maintenance tasks on water distribution systems to ensure uninterrupted service delivery.
- Supported project managers in coordinating field surveys, data collection, and analysis for new initiatives.
Customer Service Representative
Araneta Center
01.2007 - 02.2009
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Processed transactions accurately, ensuring compliance with company policies and procedures.
- Collaborated with team members to streamline service processes, reducing wait times significantly.
- Trained new staff on customer service protocols, improving team performance and knowledge retention.
- Managed customer complaints effectively, transforming negative experiences into positive outcomes.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Undergrad - Hotel, Motel, And Restaurant Management
Asian College Of Science And Technology
Quezon CityHigh School Diploma -
Marikina High School
Marikina City, Metro Manila, PhilippinesSkills
- Payroll processing
- Accounts receivable management
- Expense tracking
- Invoice processing
- Customer service
- Microsoft Excel
- Data entry
- Data inputting
- Invoicing and billing
- Staff management
- Bookkeeping principles
- Payment processing
- Bookkeeping
- Bill payment and recordkeeping
- Financial records and reporting
Certification
Juan Accounting
Timeline
Bookkeeping Administrative Assistant
Upcloud Accounting
09.2025 - Current
Bookkeeping Assistant
Kubota
10.2011 - 12.2011
Office Assistant
Manila Water
01.2011 - 10.2011
Field Assistant
Maynilad Water Services
01.2010 - 01.2011
Customer Service Representative
Araneta Center
01.2007 - 02.2009
Undergrad - Hotel, Motel, And Restaurant Management
Asian College Of Science And Technology
High School Diploma -
Marikina High School