Joana Marie Legitimas
Bugallon
Summary
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
6
6
years of professional experience
Work History
Receptionist/ Waitress
Beijing Chinese Restaurant
Adliya
07.2014 - 10.2017
- Greeted customers and provided menus.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Presented food and beverages to guests at tables.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Team Member/Fast Food Cashier
Americana Restaurants/ KFC
Manama
09.2012 - 07.2014
- Assisted customers with product selection and ordering process.
- Greeted customers upon entering the store with friendly demeanor.
- Monitored expiration dates on food items for freshness assurance.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
Sales Associate
Forever 21
Makati
09.2011 - 01.2012
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Cleaned shelves, counters and tables to maintain organized store.
Education
Vocational - Healthcare
Center For Healthcare Professions Dagupan, Inc.
Dagupan City, Pangasinan, Philippines09-2009
High School Diploma -
Zaratan Rural Institute, Inc.
Aguilar, Pangasinan, Philippines03-2007
Primary School -
Tampac Elementary School
Aguilar, Pangasinan, Philippines03-2003
Skills
- Verbal and written communication
- Multitasking and prioritization
- Payment Processing
- Sales expertise
- Food safety knowledge
- Strong Work Ethic
References
References available upon request.
Timeline
Receptionist/ Waitress
Beijing Chinese Restaurant
07.2014 - 10.2017
Team Member/Fast Food Cashier
Americana Restaurants/ KFC
09.2012 - 07.2014
Sales Associate
Forever 21
09.2011 - 01.2012
Vocational - Healthcare
Center For Healthcare Professions Dagupan, Inc.
High School Diploma -
Zaratan Rural Institute, Inc.
Primary School -
Tampac Elementary School
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