Joan Malon
Antipolo City, Province Of Rizal,RIZ
Summary
Dynamic office professional with a proven track record at 3-I Philippines, enhancing customer satisfaction and streamlining operations. Skilled in data management and effective communication, I developed standard operating procedures that boosted team productivity. Adept at scheduling and planning, I foster collaborative environments that drive success.
Overview
17
17
years of professional experience
Work History
Office Worker
3-I Philippines International Industrial Investments
704 Aurora Blvd, Brgy. Valencia, Quezon City
10.2024 - Current
- Improved customer satisfaction by addressing inquiries promptly and professionally.
- Ordered and restocked office supplies to keep staff efficient and on-task.
- Contributed to a positive work environment through proactive assistance and collaboration with colleagues across departments.
- Maintained inventory levels for office supplies, reducing downtime due to shortages or delays in ordering materials.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Created and maintained detailed records of all office activities.
- Coordinated office schedules to ensure efficient workflow and resource allocation.
- Developed standard operating procedures for administrative tasks, increasing team productivity.
College Instructor
Caraga Institute Of Technology
Songkoy, Kitcharao, Agusan Del Norte
06.2012 - 03.2019
- Developed and implemented engaging lesson plans tailored to diverse student needs.
- Facilitated classroom discussions that promoted critical thinking and collaboration among students.
- Assessed student performance through various evaluation methods, providing constructive feedback for improvement.
- Utilized educational technology tools to enhance learning experiences and streamline course management.
Data Entry Clerk
LGU Municipality of Alegria
Alegria, Surigao Del Norte
05.2010 - 04.2012
- Input New information into database systems.
- Maintained organized electronic files for easy retrieval and reference.
- Reviewed and verified data for completeness and correctness.
- Create and Manage spreadsheets
- Produce Reports
Restaurant Cashier
Rustan's Supermarket
Banawa, Cebu City
08.2008 - 01.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu inquiries and daily specials to enhance dining experience.
- Maintained clean and organized checkout area to promote safety and efficiency.
- Handled cash and credit transactions accurately while ensuring compliance with policies.
Education
Bachelor of Science - Computer Science
St. Paul University Surigao, San Nicolas Campus
Borrormeo St. Surigao City03-2028
Skills
- Verbal communication
- File organization
- Professionalism and etiquette
- Scheduling and planning
Timeline
Office Worker
3-I Philippines International Industrial Investments
10.2024 - Current
College Instructor
Caraga Institute Of Technology
06.2012 - 03.2019
Data Entry Clerk
LGU Municipality of Alegria
05.2010 - 04.2012
Restaurant Cashier
Rustan's Supermarket
08.2008 - 01.2009
Bachelor of Science - Computer Science
St. Paul University Surigao, San Nicolas Campus