Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Joan Esperanza

Taguig, Metro Manila

Summary

Proven Administrative Assistant with a track record of enhancing office operations at Triplex Enterprises Inc. Excelled in customer service and Microsoft Excel, significantly improving document organization and data management. Known for exceptional time management and fostering professional relationships, contributing to a positive and efficient work environment.

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Triplex Enterprises Inc
10.2018 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Education

Bachelor of Science - Tourism And Hospitality Management

Laguna State Polytechnic University
Los Banos, Province Of Laguna, Philippines
08-2013

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word

Timeline

Administrative Assistant

Triplex Enterprises Inc
10.2018 - Current

Bachelor of Science - Tourism And Hospitality Management

Laguna State Polytechnic University
Joan Esperanza