JOAN BAJADO
Bombon, Province Of Camarines Sur
Summary
Knowledgeable Parts Counter Person with solid background in parts sales and customer service. Proven ability to manage inventory, assist customers with parts selection, and maintain accurate records. Demonstrated effective communication and problem-solving skills.
Professional parts specialist with strong expertise in inventory management, customer service, and automotive systems. Known for effective teamwork and adaptability, ensuring smooth operations and high customer satisfaction. Proficient in identifying parts, managing stock, and facilitating efficient transactions. Reliable, results-driven, and skilled in fostering collaborative environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Parts Counter Person
TOYOTA CAMARINES SUR INC
04.2016 - Current
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
- Responded promptly to phone inquiries from customers seeking advice or assistance in selecting appropriate components.
- Managed inventory effectively, ensuring availability of high-demand items for customers.
- Maintained clean and neat parts counter and sales floor.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Organized parts storage and stocked inventory according to established guidelines.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
Education
Bachelor of Science - AUTOMOTIVE TECHNOLOGY
CENTRAL BICOL STATE UNIVERSITY OF AGRICULTURE
Calabanga, Province Of Camarines Sur, Philippines04-2016
Skills
- Customer relationship building
- Parts identification
- Ordering parts
- Problem-solving skills
- Goal-oriented mindset
- SAP
- Parts recommendation
- Teamwork and collaboration
Certification
PARTS 21
TOYOTA DEALER PARTS STAFF TRAINING
PRO Parts Staff
Toyota Motors Philippines Sta. Rosa Laguna
Year : 2019
TOP 20 Finalist of the 2021 Toyota Skill Recognatiom Award for Parts Marketing Professional
Toyota Motors Philippines Sta. Rosa Laguna
Timeline
Parts Counter Person
TOYOTA CAMARINES SUR INC
04.2016 - Current
PARTS 21
TOYOTA DEALER PARTS STAFF TRAINING
PRO Parts Staff
Toyota Motors Philippines Sta. Rosa Laguna
Year : 2019
TOP 20 Finalist of the 2021 Toyota Skill Recognatiom Award for Parts Marketing Professional
Toyota Motors Philippines Sta. Rosa Laguna
Bachelor of Science - AUTOMOTIVE TECHNOLOGY
CENTRAL BICOL STATE UNIVERSITY OF AGRICULTURE
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