Summary
Overview
Work History
Education
Skills
Timeline
Joan Agravia

Joan Agravia

Galley Utility
Paete, Laguna

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as Galley Utility position. Ready to help team achieve company goals. Organized Galley Utility with experience in house keeping,do plating, garnishing, main galley, pot wash, crew mess, buffet, room service delivery, and restaurant. Always willing to fill in, in an area which needs man power and always interested to learn new things.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Assistant Waitress

P&O UK Cruises
03.2021 - 09.2022
  • Cooperated with other serving specialists and kitchen staff to assist with delivering meals to assigned tables.
  • Inspected quality of products when needed to avoid customer dissatisfaction.
  • Delivered services of exceptional quality to increase customer satisfaction.
  • Followed strict hygiene procedures to adhere to Food and Beverage regulations.
  • Organized table settings and maintained dirt-free and tidy tables.

JR Waitress/Room Service Attendant

P&O UK Cruises
08.2019 - 04.2020
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Organized food platters, set up tables and identified each food portion.
  • Verified accuracy and quality of orders before delivery.
  • Protected guests by following proper food handling procedures.
  • Delivered food, condiments and silverware to guest rooms to fulfill guest orders.
  • Met guests' needs by delivering meals and snacks and retrieving additional items.

Galley Utility/

P&O UK Cruises
06.2016 - 04.2019
  • Worked flexible hours across night, weekend and holiday shifts.
  • Proven ability to work alone in a busy area and do heavy workloads,heavy lifting and deep cleaning.
  • Provided professional services and support in a dynamic work environment.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Associate in Hotel And Restaurant Management -

Eastern Laguna Colleges, Paete,Laguna
06.2007 - 03.2009

Skills

    Hospitality service expertise

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Timeline

Assistant Waitress - P&O UK Cruises
03.2021 - 09.2022
JR Waitress/Room Service Attendant - P&O UK Cruises
08.2019 - 04.2020
Galley Utility/ - P&O UK Cruises
06.2016 - 04.2019
Eastern Laguna Colleges - Associate in Hotel And Restaurant Management,
06.2007 - 03.2009
Joan AgraviaGalley Utility