Goal-oriented manager with distinguished experience in Sales/Key Account Management of over 20 years handling various Key Account channels: financial institutions (banks), retail accounts, E-commerce and multi-level marketing. With proven track-records in increasing productivity and sales achievement. Flexible and may adapt to any situations as the need arises.
Overview
31
31
years of professional experience
Work History
Sales Manager
Smart Communications, Inc.
07.2018 - 04.2023
Coordinated sales presentations and product demonstrations, showcasing value proposition for prospective clients
Conducted regular client reviews to assess performance metrics and identify areas for improvement
Cultivated strong relationships with stakeholders across various departments to ensure seamless execution of account plans
Delivered consistent results by focusing on relationship-building measures such as regular check-ins, prompt issue resolution, and proactive communication efforts
Managed portfolio of key accounts, ensuring consistent revenue generation and customer satisfaction
Increased sales revenue by identifying and targeting high-potential key accounts
Monitored competitor activities closely, adapting strategies as needed to maintain competitive edge in marketplace
Collaborated with cross-functional teams to develop customized solutions for clients' unique needs
Developed and executed strategic account plans for sustainable growth and profitability.
Key Account Manager
Smart Communications, Inc.
01.2010 - 06.2018
Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration
Implemented strategic sales plans to achieve consistent revenue growth across key accounts
Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations
Expanded key account base by identifying and cultivating new business opportunities
Strengthened client relationships through regular communication and effective problem solving
Improved account management by predicting potential competitive threats and outlining proactive solutions
Created sales forecasts to target daily, monthly and yearly objectives
Built and maintained strong client relationships to drive business growth
Analyzed key competitors to respond to competitive threats
Set and achieved company defined sales goals
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Support Supervisor
Smart Communications, Inc.
10.2001 - 12.2009
Improved internal communication channels within the sales organization through regular meetings, updates, and collaborative tools like shared document repositories
Conducted regular performance reviews for sales support staff, identifying areas for improvement and implementing appropriate action plans
Collaborated with the sales team to create customized proposals and presentations for high-value prospects
Served as liaison between the sales team and other departments, facilitating smooth communication and collaboration on cross-functional projects
Analyzed sales data to identify trends and make recommendations for improvements in both strategy and execution
Managed a team of sales support professionals, consistently meeting or exceeding departmental performance metrics
Developed solutions to sales challenges and maximized business opportunities
Maintained up-to-date knowledge of products and services offered to customers
Coordinated with other departments to provide smooth execution of sales initiatives
Developed and enforced policies and procedures for compliance with company policies
Developed and implemented incentive programs to increase sales and customer loyalty.
Sales Manager
Club Noah Isabelle
01.1996 - 09.2001
Santa Isabelle Corp. is the Sales & Marketing arm of El Nido and Club Noah Isabelle Resorts in Palawan.
Account Manager
Club Noah Isabelle
04.1992 - 12.1995
Education
Bachelor of Science - Tourism
University of Sto. Tomas
Manila, Metro Manila
06.1988 - 1992.05
Skills
Key Account Management
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Timeline
Sales Manager
Smart Communications, Inc.
07.2018 - 04.2023
Key Account Manager
Smart Communications, Inc.
01.2010 - 06.2018
Sales Support Supervisor
Smart Communications, Inc.
10.2001 - 12.2009
Sales Manager
Club Noah Isabelle
01.1996 - 09.2001
Account Manager
Club Noah Isabelle
04.1992 - 12.1995
Bachelor of Science - Tourism
University of Sto. Tomas
06.1988 - 1992.05
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