Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jo-Ann Abitria Flores

Antipolo

Summary

Goal-oriented manager with distinguished experience in Sales/Key Account Management of over 20 years handling various Key Account channels: financial institutions (banks), retail accounts, E-commerce and multi-level marketing. With proven track-records in increasing productivity and sales achievement. Flexible and may adapt to any situations as the need arises.

Overview

31
31
years of professional experience

Work History

Sales Manager

Smart Communications, Inc.
07.2018 - 04.2023
  • Coordinated sales presentations and product demonstrations, showcasing value proposition for prospective clients
  • Conducted regular client reviews to assess performance metrics and identify areas for improvement
  • Cultivated strong relationships with stakeholders across various departments to ensure seamless execution of account plans
  • Delivered consistent results by focusing on relationship-building measures such as regular check-ins, prompt issue resolution, and proactive communication efforts
  • Managed portfolio of key accounts, ensuring consistent revenue generation and customer satisfaction
  • Increased sales revenue by identifying and targeting high-potential key accounts
  • Monitored competitor activities closely, adapting strategies as needed to maintain competitive edge in marketplace
  • Collaborated with cross-functional teams to develop customized solutions for clients' unique needs
  • Developed and executed strategic account plans for sustainable growth and profitability.

Key Account Manager

Smart Communications, Inc.
01.2010 - 06.2018
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration
  • Implemented strategic sales plans to achieve consistent revenue growth across key accounts
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations
  • Expanded key account base by identifying and cultivating new business opportunities
  • Strengthened client relationships through regular communication and effective problem solving
  • Improved account management by predicting potential competitive threats and outlining proactive solutions
  • Created sales forecasts to target daily, monthly and yearly objectives
  • Built and maintained strong client relationships to drive business growth
  • Analyzed key competitors to respond to competitive threats
  • Set and achieved company defined sales goals
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sales Support Supervisor

Smart Communications, Inc.
10.2001 - 12.2009
  • Improved internal communication channels within the sales organization through regular meetings, updates, and collaborative tools like shared document repositories
  • Conducted regular performance reviews for sales support staff, identifying areas for improvement and implementing appropriate action plans
  • Collaborated with the sales team to create customized proposals and presentations for high-value prospects
  • Served as liaison between the sales team and other departments, facilitating smooth communication and collaboration on cross-functional projects
  • Analyzed sales data to identify trends and make recommendations for improvements in both strategy and execution
  • Managed a team of sales support professionals, consistently meeting or exceeding departmental performance metrics
  • Developed solutions to sales challenges and maximized business opportunities
  • Maintained up-to-date knowledge of products and services offered to customers
  • Coordinated with other departments to provide smooth execution of sales initiatives
  • Developed and enforced policies and procedures for compliance with company policies
  • Developed and implemented incentive programs to increase sales and customer loyalty.

Sales Manager

Club Noah Isabelle
01.1996 - 09.2001

Santa Isabelle Corp. is the Sales & Marketing arm of El Nido and Club Noah Isabelle Resorts in Palawan.

Account Manager

Club Noah Isabelle
04.1992 - 12.1995

Education

Bachelor of Science - Tourism

University of Sto. Tomas
Manila, Metro Manila
06.1988 - 1992.05

Skills

    Key Account Management

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Timeline

Sales Manager

Smart Communications, Inc.
07.2018 - 04.2023

Key Account Manager

Smart Communications, Inc.
01.2010 - 06.2018

Sales Support Supervisor

Smart Communications, Inc.
10.2001 - 12.2009

Sales Manager

Club Noah Isabelle
01.1996 - 09.2001

Account Manager

Club Noah Isabelle
04.1992 - 12.1995

Bachelor of Science - Tourism

University of Sto. Tomas
06.1988 - 1992.05
Jo-Ann Abitria Flores