Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JL Marie Gonzales

Bacolod City

Summary

Dynamic and results-oriented professional with a proven track record at Xillium Professional Services, adept in document preparation and CRM management. Excelled in enhancing office efficiency and supporting patient care coordination, demonstrating exceptional time management and team collaboration skills. Achieved significant improvements in data analysis and patient assessment, contributing to enhanced care outcomes and operational productivity.

Highly skilled virtual professional with solid foundation in administrative support and digital communication. Adept at managing schedules, handling correspondence, and coordinating projects to drive efficiency and outcomes. Strong focus on collaboration and adaptability, ensuring seamless team dynamics and responsiveness to evolving needs. Demonstrates excellence in multitasking, problem-solving, and utilizing technology to optimize workflow.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Virtual Assistant

Xillium Professional Services
05.2022 - 02.2025


  • Improved office efficiency by organizing digital filing systems.
  • Supported executives in daily tasks, enhancing productivity.
  • Enhanced document preparation, ensuring accuracy and timeliness.
  • HIPAA Trained
  • Document Editing for Legal Purposes,
  • Data Migration
  • Data Analysis
  • File Sortation .
  • Worked with eClinicalworks EMR.
  • patient Care Coordinator
  • Schedule Appointments with patients.
  • Assess Patients based on their current needs.
  • Screen patients per case.
  • Support patients in becoming more active in their care
  • Assess patients' changing needs
  • Requesting medical records from healthcare providers
  • Tracking record requests
  • Ensuring records are received on time
  • Following health privacy regulations
  • Performing data entry to store records in a secure database


Clinical Utilization Management Reviewer

ADEC Innovations
11.2023 - 01.2024
  • Evaluated patient charts for accuracy and quality, ensuring high standards were met.
  • Reviewed patient charts to identify errors and inconsistencies.
  • Improved content quality by providing constructive feedback.
  • Ensured adherence to guidelines, assessing submissions with attention to detail.
  • Reviewed patients charts for factual accuracy, ensuring information was correct.
  • Tools used were Cerner and EpicCare


Medical Sales Representative

Glenmark Pharmaceuticals
09.2022 - 01.2024
  • Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
  • Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
  • Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
  • Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.
  • Worked with medical teams on smooth implementation and operation of new products.
  • Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
  • Completed thorough competitor analysis to understand market trends and identify areas of opportunity for growth.
  • Enhanced sales processes by utilizing CRM software to track client interactions and follow up on potential leads systematically.
  • Documented client interactions, sales and pitches delivered in CRM system.
  • Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
  • Prepared and delivered product presentations and answered questions about products to increase sales.
  • Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
  • Attended industry conferences to network with potential clients, expanding business opportunities within the market.
  • Collaborated closely with sales team members to reach collective goals, sharing best practices and techniques for success.
  • Enhanced product knowledge among healthcare professionals, conducting detailed presentations and demonstrations.
  • Increased sales volumes, consistently exceeding targets through strategic planning and execution.

Medical Educator

Zuellig Pharma
10.2019 - 09.2022

• Promote the vision, mission and values of the organization
• Assess patients level of disease understanding to identify appropriate diabetes selfmanagement
education
• Provide education related to diabetes and the disease process; medication, diet and nutritional
monitoring; foot care, prevention and care of complications; blood glucose monitoring and the
techniques of self-monitoring and injection
• Work with patients, families and healthcare team to develop long-term strategies for
maintaining health and free from complications
• Teach and assist patients how to use appropriate equipment, such as insulin delivery devices
and blood glucose meters to track and monitor diabetes.
• Administer rescue insulin doses and treatment as prescribed by physician Assess, monitor and
implement treatment plans for patients at various stages of the disease.
• The focus is on prevention of complications and management of stable diabetes
• Provide ongoing assessment and recommendations to the treatment team and patient/family for
adjustments in the plan of care as required
• Document and report adverse events to physician Develop and implement health education
programs to patients, families and healthcare professionals
• Collaborate with healthcare institutions in developing and implementing skills enhancement
programs related to diabetes management to nurses and allied health professionals
• Conduct blood sugar screening and lay diabetes education as requested by selected healthcare
partners.
• Provide updates in nursing care for patients with diabetes to nurses and allied healthcare
professionals
• Coordinate community outreach education classes with selected physicians in key areas that
needs diabetes awareness programs
• Attend congresses and symposiums related to diabetes management to further improve skills

Diabetes Nurse Educator

Home HealthCare Placements
08.2017 - 07.2019

• Promote the vision, mission and values of the organization
• Assess patients level of disease understanding to identify appropriate diabetes selfmanagement
education
• Provide education related to diabetes and the disease process; medication, diet and nutritional
monitoring; foot care, prevention and care of complications; blood glucose monitoring and the
techniques of self-monitoring and injection
• Work with patients, families and healthcare team to develop long-term strategies for
maintaining health and free from complications
• Teach and assist patients how to use appropriate equipment, such as insulin delivery devices
and blood glucose meters to track and monitor diabetes.
• Administer rescue insulin doses and treatment as prescribed by physician Assess, monitor and
implement treatment plans for patients at various stages of the disease.
• The focus is on prevention of complications and management of stable diabetes
• Provide ongoing assessment and recommendations to the treatment team and patient/family for
adjustments in the plan of care as required
• Document and report adverse events to physician Develop and implement health education
programs to patients, families and healthcare professionals
• Collaborate with healthcare institutions in developing and implementing skills enhancement
programs related to diabetes management to nurses and allied health professionals
• Conduct blood sugar screening and lay diabetes education as requested by selected healthcare
partners.
• Provide updates in nursing care for patients with diabetes to nurses and allied healthcare
professionals
• Coordinate community outreach education classes with selected physicians in key areas that
needs diabetes awareness programs
• Attend congresses and symposiums related to diabetes management to further improve skills

Professional Medical Representative

PIMS GOC
08.2015 - 07.2017
  • Leveraged social media platforms to connect with clients, share relevant content, answer inquiries, and build a strong online presence.
  • Increased prescription rates by delivering persuasive presentations to physicians and pharmacists.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions tailored to their needs.
  • Coordinated with cross-functional teams to ensure seamless implementation of new products and services within assigned territory.
  • Collaborated with marketing team to create engaging promotional materials for product launches and events.
  • Maximized brand visibility by securing prominent placements for promotional materials within medical offices and pharmacies.
  • Conducted regular territory analysis to identify areas of growth potential and prioritize targets for sales efforts.
  • Participated in team meetings to share best practices, discuss challenges, and brainstorm solutions for overcoming obstacles in the sales process.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.

Technical Sales Representative

Convergys
03.2015 - 08.2015
  • Cable Network Client
  • Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
  • Engaged large and medium end-users to deliver company's total value proposition to increase sales.
  • Maximized revenue opportunities by conducting thorough needs assessments during initial client consultations.
  • Collaborated with customers and asked questions to assess needs and budgets.

Diabetes Nurse Educator

PrevHealth Inc
11.2012 - 05.2014
  • • Promote the vision, mission and values of the organization
    • Assess patients level of disease understanding to identify appropriate diabetes selfmanagement
    education
    • Provide education related to diabetes and the disease process; medication, diet and nutritional
    monitoring; foot care, prevention and care of complications; blood glucose monitoring and the
    techniques of self-monitoring and injection
    • Work with patients, families and healthcare team to develop long-term strategies for
    maintaining health and free from complications
    • Teach and assist patients how to use appropriate equipment, such as insulin delivery devices

    and blood glucose meters to track and monitor diabetes.
    • Administer rescue insulin doses and treatment as prescribed by physician Assess, monitor and
    implement treatment plans for patients at various stages of the disease.
    • The focus is on prevention of complications and management of stable diabetes
    • Provide ongoing assessment and recommendations to the treatment team and patient/family for
    adjustments in the plan of care as required
    • Document and report adverse events to physician Develop and implement health education
    programs to patients, families and healthcare professionals
    • Collaborate with healthcare institutions in developing and implementing skills enhancement
    programs related to diabetes management to nurses and allied health professionals
    • Conduct blood sugar screening and lay diabetes education as requested by selected healthcare
    partners.
    • Provide updates in nursing care for patients with diabetes to nurses and allied healthcare
    professionals
    • Coordinate community outreach education classes with selected physicians in key areas that
    needs diabetes awareness programs
    • Attend congresses and symposiums related to diabetes management to further improve skills

Paralegal Analyst

Eximius Bpo
08.2011 - 07.2012


  • Edited and proofread legal documents to verify accuracy.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Data Migration
  • Worked with Real Estates legal Documents

Education

Bachelor of Science - Nursing

West Visayas State University
La Paz, Iloilo City
04-2008

Skills

  • Calendar management
  • Document preparation
  • File organization
  • Time management
  • Microsoft office
  • Task prioritization
  • Appointment scheduling
  • Client communication
  • CRM management
  • Team collaboration
  • Deadline management
  • Administrative support
  • Virtual meetings
  • Data entry

Certification

HIPAA Trained

Timeline

Clinical Utilization Management Reviewer

ADEC Innovations
11.2023 - 01.2024

Medical Sales Representative

Glenmark Pharmaceuticals
09.2022 - 01.2024

Medical Virtual Assistant

Xillium Professional Services
05.2022 - 02.2025

Medical Educator

Zuellig Pharma
10.2019 - 09.2022

Diabetes Nurse Educator

Home HealthCare Placements
08.2017 - 07.2019

Professional Medical Representative

PIMS GOC
08.2015 - 07.2017

Technical Sales Representative

Convergys
03.2015 - 08.2015

Diabetes Nurse Educator

PrevHealth Inc
11.2012 - 05.2014

Paralegal Analyst

Eximius Bpo
08.2011 - 07.2012

Bachelor of Science - Nursing

West Visayas State University
JL Marie Gonzales