Seasoned Supervisor with extensive experience in leading team members to achieve on-time job completion, task assignment, employee training, feedback provision, conflict mediation, and implementation of company procedures. Exceptional communication and listening skills coupled with a strong leadership vision drive teams toward meeting goals efficiently. Seeking to leverage 8 years of experience in the BPO industry, including 2 years as a Supervisor for Back Office Operations with Spirit Airlines, to transition into a successful virtual assistant or freelance role. Committed to delivering exceptional service, fostering client relationships, and contributing to client growth and success in a remote work environment.