Summary
Overview
Work History
Education
Skills
Timeline
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Jinger Dhall Gotong

Pasig, City

Summary

Dynamic sales leader with proven expertise in driving revenue growth and exceeding sales targets at Jpcron and Dyninno. Excelled in staff management and sales team mentorship, leveraging sales expertise and exceptional interpersonal skills to foster team achievements and boost customer satisfaction. Demonstrated prowess in performance evaluation and effective selling techniques, consistently achieving top performer status.

Overview

3
3
years of professional experience

Work History

Sales Supervisor

Jpcron
02.2023 - 10.2024
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
  • Boosted sales by implementing effective training programs for new and existing employees.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
  • Effectively coached team members to reach weekly and monthly sales goals.

Sales Agent

Jpcron
11.2022 - 02.2023
  • Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Set and achieved company defined sales goals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sales Agent

Dyninno
04.2022 - 12.2022
  • Assisted call-in customers with questions and orders.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

CSR

Ibex
06.2021 - 03.2022
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Streamlined communication between departments, ensuring timely resolution of customer concerns.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Improved customer retention rates with exceptional product knowledge and personalized service recommendations.

Education

Benjamin B Esguerra National High School
Taytay, Rizal
03.2014

Skills

Sales expertise

Timeline

Sales Supervisor

Jpcron
02.2023 - 10.2024

Sales Agent

Jpcron
11.2022 - 02.2023

Sales Agent

Dyninno
04.2022 - 12.2022

CSR

Ibex
06.2021 - 03.2022

Benjamin B Esguerra National High School

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Jinger Dhall Gotong