Hi, I’m
JINEA JOY DOMINGO-TAMOLANG
ADMINISTRATIVE OFFICER (LEARNING AND DEVELOPMENT ADMINISTRATOR)
Alaminos, Province Of Pangasinan,PAN
Summary
Proven Industrial Relations and Development Officer at Alaminos City Water District, adept in program management and training facilitation. Excelled in developing competency-based curricula and championing diversity, significantly enhancing organizational learning culture. Skilled in Photoshop editing, I spearheaded projects that boosted employee competitiveness and satisfaction. Dedicated Professional Fundraiser with 9 years of experience planning special campaigns and fundraising events.
Dynamic individual with hands-on experience in employee development and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
years of professional experience
Work History
ALAMINOS CITY WATER DISTRICT
INDUSTRIAL RELATIONS AND DEVELOPMENT OFFICER
08.2020 - Current
Job overview
- Completed and submitted monthly and yearly reports to support executive decision making.
- Mentored junior staff members in development best practices for ongoing professional growth within the organization.
- Championed diversity and inclusion efforts through targeted training programs that fostered an inclusive work environment.
- Provided expert guidance on compliance-related issues, ensuring all mandatory trainings were completed per regulatory requirements.
- Developed a culture of continuous learning by promoting knowledge sharing and collaboration among employees.
- Created competency-based curricula aligned with industry standards, ensuring employees remained competitive in their respective fields.
- Assisted in the development of annual learning budgets, allocating resources efficiently across departments.
- Collaborated with cross-functional teams to develop tailored training solutions that addressed specific organizational needs.
- Managed multiple concurrent learning projects, ensuring timely completion within budget constraints.
- Evaluated the effectiveness of training programs using a variety of assessment tools, leading to continuous improvements in content and delivery methods.
Alaminos City Water District
Customer Service Assistant
07.2015 - 07.2020
Job overview
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Answered customer questions about product availability and shipment times.
- Achieved high levels of accuracy when processing transactions which led to reduced errors and increased customer satisfaction.
- Assisted customers with product selection, providing detailed information on features and benefits.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted and packaged currency and coins.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Education
LYCEUM-NORTHWESTERN UNIVERSITY , Dagupan, Province Of Pangasinan, Philippines
Doctor of Business Administration from Marketing Management And Research
04.2001
Skills
Training facilitation
Timeline
INDUSTRIAL RELATIONS AND DEVELOPMENT OFFICER
ALAMINOS CITY WATER DISTRICT
08.2020 - Current
Customer Service Assistant
Alaminos City Water District
07.2015 - 07.2020
LYCEUM-NORTHWESTERN UNIVERSITY
Doctor of Business Administration from Marketing Management And Research
04.2001
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