Summary
Work History
Education
Skills
Languages
Timeline
Generic
Jim Cyrel Ragay

Jim Cyrel Ragay

Dumaguete, Province of Negros Oriental,00

Summary

Dynamic Customer Service Representative with a proven track record in exceeding performance metrics. Leveraging critical thinking and active listening skills, I consistently delivered exceptional service, earning positive customer feedback. Adept at data entry and fostering a collaborative team environment, I thrive in achieving shared goals and enhancing customer satisfaction.

Work History

Customer Service Representative

Dumaguete, Province Of Negros Oriental, Philippines

* Consistently met or exceeded performance metrics such as customer satisfaction, call resolution rate, and response time.

* Received positive customer feedback for delivering excellent service and support.

* Contributed to a collaborative and fun work culture by supporting team goals and sharing best practices.

* Completed paid training and adapted quickly to tools, processes, and performance requirements

* Applied strong-problem-solving and active listening skills to deliver effective solutions.

Education

Bachelor of Science - Marketing Management

Silliman University
Dumaguete, Province Of Negros Oriental, Philippines
01-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Tagalog

Timeline

Customer Service Representative

Bachelor of Science - Marketing Management

Silliman University
Jim Cyrel Ragay