Jill Arlette D. Faelnar

- Prospecting new clients by networking, cold calling, advertising or other means of generating interest to our services.

- Planning persuasive approaches and pitches that will convince potential patients / clients on how to improve their health and well-being with holistic integrative approach with the help of our internationally certified integrative medicine experts.

- Establishing rapport with new clients, and set targets for sales and provide support that will continually improve a healthy relationship with our patients / clients.

- Retaining existing accounts by presenting new solutions and services to patient / clients that will help in the improvement of their well-being.

- Review rental or leasing applications to determine a tenant's ability to adhere to standards devised by the property owners.

- Market property vacancies to attract prospective tenants.

- Advise clients about real estate decisions.

- Assist customers in looking for a residence to live in or a property in which to invest in for profit.

- Monitor the property market to watch out for new and old properties up for sale

- Supports the IBM sales organization in the development of customized and standard contracts and proposals. This requires cooperative collaboration with the sales team and other supporting departments (Procurement, Pricing, Legal, Customer Fulfillment), with the objective to provide completed contractual documents in a timely and accurate manner.

- Contact potential clients through calls, emails, etc. to offer them DMCI projects.

- Prepare and present business proposals and computations to convince clients and secure a sale.

- Give clients recommendations and advice on choice of DMCI properties to invest in.

- Creates and upgrades new agent sign in the AXS control system.

- Assist the Unit Head in managing the team.

- Ensure that agents are rendered within the set standards

- Responsible in developing sales people, coaches, recruits, handle records/paperwork's and coordinates with other departments of the organization.

- Call on, sell and service clients; Offer comprehensive financial planning services, including retirement, estate planning services and insurance.

- Responsibilities include overseeing the implementation of the airline's policies, attending to specific passenger needs, making sure flights leave on time and addressing concerns of staff with regard to the company's rules and regulations

- Maintain highest standards of customer service, with emphasis on customer satisfaction levels and prompt resolution of customer problems and concerns.

- Oversee implementation of airline's policies, making sure flights leave on time and addressing concerns of staff with regard to the company's rules and regulations.

- Direct and implement training programs for new and existing staffs.

- Duty involved over lead passenger service agents before, during and after flights. It also required giving

assistance to passengers who have special needs such as wheelchairs or those who have medical concerns, assisting unaccompanied minors and passengers with connecting flights. The position also involved some administrative work such as preparing reports and processing data substantial to the flight.

- Performed various ground handling services such as check-in and careful assessment, handling and

endorsement of baggage, proper documentation and basic passenger reservation, load controlling, giving assistance to passengers who need special handling.

- Analyze and monitor the market.

– Give recommendation to client whether to buy or to sell currencies.

- Completed one semester on-the-job-training with the Customer Relations Department of PAL, Makati. The 500 hours training yielded a thorough knowledge in handling customer complaints.