Jien Gonzales
Room Attendant
Summary
Dedicated housekeeping professional with extensive experience at Cancube Eto Property, excelling in safety protocols and sanitation practices. Proven ability to optimize workflow and enhance guest satisfaction through effective linen inventory management and exceptional customer service. Recognized for training new staff and maintaining high standards of cleanliness and organization.
Diligent [Desired Position] with strong background in maintaining cleanliness and managing laundry services. Known for delivering spotless environments and efficiently handling laundry tasks. Demonstrated skills in time management and attention to detail.
Experienced with maintaining cleanliness and managing laundry services. Utilizes effective cleaning techniques and organizational skills to ensure pristine environments. Knowledge of time management to efficiently complete tasks.
Overview
10
10
years of professional experience
Work History
Housekeeping and Laundry Attendant
Makati City
01.2024 - Current
- Implemented best practices for safety and sanitation, contributing to a safe and welcoming environment for guests and staff.
- Optimized workflow efficiency by proactively identifying maintenance issues in guest rooms and reporting them promptly to management.
- Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
- Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
- Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
Domestic Helper
Dubai, United Arab Emirates
02.2022 - 04.2024
- Maintained cleanliness and organization of living spaces, ensuring a hygienic environment for all household members.
- Assisted in meal preparation and planning, contributing to balanced nutrition and improved family health.
- Managed household supplies, including inventory tracking and restocking, to ensure availability of essential items.
- Provided laundry services, ensuring garments were cleaned and maintained in good condition for family use.
- Coordinated daily schedules and activities, enhancing family organization and time management efficiency.
- Assisted family members with errands and appointments, enhancing daily life convenience and organization.
- Maintained a clean, safe, and organized home environment for family members.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Handled grocery shopping duties while adhering to dietary restrictions and preferences of family members.
- Provided attentive childcare with age-appropriate activities to foster growth and development.
- Worked collaboratively with other household staff to ensure seamless coordination and support for the family''s needs.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Improved household efficiency by managing daily schedules and organizing appointments.
- Created a welcoming atmosphere for guests by keeping common areas tidy and setting up accommodations during their stay if needed.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Ensured consistent adherence to safety protocols within the household for accident prevention purposes among all occupants of the residence.
- Managed household finances by maintaining accurate records of expenses and budgeting accordingly.
Housekeeping and Laundry Attendant
Cancube Eto Property
02.2016 - 02.2020
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort for all visitors.
- Efficiently managed laundry operations, including washing, drying, and folding linens to meet daily service demands.
- Collaborated with team members to restock cleaning supplies, enhancing workflow efficiency and maintaining operational readiness.
- Conducted regular inspections of guest rooms and common areas, promptly addressing any maintenance or cleanliness issues.
- Assisted in training new staff on cleaning protocols and safety procedures, fostering a culture of excellence in service.
- Streamlined laundry processes, resulting in improved turnaround times and consistent quality of laundered items.
- Developed a systematic approach to inventory management, reducing waste and ensuring availability of necessary supplies.
Education
Fbs -
04.2001 -
High School Diploma -
04.2001 -
Skills
Safety protocols
Timeline
Housekeeping and Laundry Attendant - Makati City
01.2024 - Current
Domestic Helper - Dubai, United Arab Emirates
02.2022 - 04.2024
Housekeeping and Laundry Attendant - Cancube Eto Property
02.2016 - 02.2020
Food And Beverage Service Nc2 - Fbs,
04.2001 -
Hingatungan Elementary School - High School Diploma,
04.2001 -