Jian Dennis Dolosa
Antipolo City, Province Of Rizal
Summary
Dynamic tour guide with a proven track record at Far Eastern University Guides, excelling in public speaking and group management. Developed unique tour routes that enhanced guest experiences and fostered strong relationships. Skilled in local history and providing tailored travel recommendations, ensuring memorable and .
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of history, architecture and events.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tour Guide
Far Eastern University Guides
10.2022 - Current
- Built personal relationships with guests to promote positive experiences.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Worked closely with management staff to create new and lucrative tours.
- Furnished customers with unique experiences by developing and creating new tour routes.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Established positive relationships with tour members through fun and engaging conversation.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Guided groups of up to 176 people on scheduled tours.
Usher
Far Eastern University Guides
10.2022 - Current
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Worked with other staff members to facilitate smooth flow of operations.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Maintained updated knowledge of event information to provide guests with accurate details.
Volunteer
Far Eastern University Red Cross Youth Council
10.2022 - 12.2024
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Coordinated and managed volunteer activities for community service projects.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor of Science - Biology
Far Eastern University
Manila, Metro Manila, Philippines07-2026
High School Diploma -
La Salle College Antipolo
Antipolo City, Province Of Rizal, Philippines03-2022
Skills
- Handling payments
- Local history
- Transportation and travel
- Reports
- Special needs clients
- Travel recommendations
- Arts and culture
- Public speaking
- Group management
Certification
- Community Tour Guiding Workshop - National Parks Development Committee and Department of Tourism Culture and Arts Manila (August 21 -30, 2024)
- Filipino Brand of Service Excellence - National Parks Development Committee and Department of Tourism Culture and Arts Manila (August 21, 2024)
- Microsoft Office Specialist for Powerpoint and Excel Associate - RAKSOCT (2020-2021)
- Korean Language Finisher - Clairvoyance Language Training (May 4, 2022)
Languages
English
Bilingual or Proficient (C2)
Filipino
Bilingual or Proficient (C2)
Japanese
Elementary (A2)
Spanish
Beginner (A1)
Korean
Elementary (A2)
Timeline
Tour Guide
Far Eastern University Guides
10.2022 - Current
Usher
Far Eastern University Guides
10.2022 - Current
Volunteer
Far Eastern University Red Cross Youth Council
10.2022 - 12.2024
Bachelor of Science - Biology
Far Eastern University
High School Diploma -
La Salle College Antipolo
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