Summary
Overview
Work History
Education
Skills
Timeline
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Jia Alquiros

Agent
Marikina

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Work History

Customer Service Representative

Wns
Pasig City
03.2022 - 06.2023

Educated customers about billing, payment processing and support policies and procedures.

Customer Service Representative

Teleperformance
Quezon City
06.2022 - 03.2023


  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.


Customer Service Representative

Inspiro
Quezon city
01.2022 - 02.2022


  • Handled customer inquiries and suggestions courteously and professionally.

Education

High School Diploma -

Judge Feliciano Belmonte Sr High School
Quezon City
06.2013 - 04.2017

Senior High School Graduate - Tourism Management

South East Asian Institute of Trade And Technology
Fairview, Quezon City
07.2017 - 04.2019

AB Public Administration -

University Of Manila
Manila, Philippines
08.2020 - 12.2020

Skills

Creative problem solving

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Timeline

Customer Service Representative

Teleperformance
06.2022 - 03.2023

Customer Service Representative

Wns
03.2022 - 06.2023

Customer Service Representative

Inspiro
01.2022 - 02.2022

AB Public Administration -

University Of Manila
08.2020 - 12.2020

Senior High School Graduate - Tourism Management

South East Asian Institute of Trade And Technology
07.2017 - 04.2019

High School Diploma -

Judge Feliciano Belmonte Sr High School
06.2013 - 04.2017

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