Motivated and accountable professional seeking a challenging role that leverages my education and skills, supports continuous learning, and provides opportunities for personal and professional growth. Committed to driving organizational success through dedication, adaptability, and a results-oriented mindset.
Overview
6
6
years of professional experience
Work History
Tender Process Expert
Maersk Global Service Centres (Phils.) LTD
09.2024 - Current
Lead and manage the entire tendering process from initial inquiry to final submission.
Collaborate with sales, pricing, operations, and other stakeholders to develop customized and competitive proposals.
Ensure tender responses align with customer requirements and company capabilities.
Analyze tender documents to identify customer needs, competitive insights, and potential risks.
Drive continuous improvement initiatives to streamline the tendering process and enhance efficiency.
Develop and maintain best practices, templates, and guidelines for tender submissions.
Junior Sales Officer
InterCommerce Network Services, Inc.
02.2023 - 08.2024
Manages services within the Department of Agriculture
Organizes and analyzes sales data, devising and implementing sales plans
Cultivates and sustains customer relationships through meetings to comprehend their needs
Assists the broader sales team in operational and transactional tasks
Contacts potential customers to elucidate company products and promote purchases
Addresses customer inquiries and escalates complex issues to relevant departments as required
Acquires in-depth knowledge of company products
Maintains accurate records of all sales, scheduled customer appointments, and customer complaints
Notifies product developers of potential improvements and changes to ensure company products align with agency and client requirements
Conducts User Access Testing (UAT) on system enhancements to ensure compliance with the correct procedural standards
Client Service Assistant
InterCommerce Network Services, Inc.
02.2020 - 02.2023
Guide clients on accessing the website for import and export permits and other system applications
Provide information on customs and tariff proceedings for the import and export of goods, adhering to existing laws, through emails and calls
Verify the computation of duties and taxes, including excise tax, value-added tax, dutiable value, and other customs duties based on the E2M computation ruling of the Bureau of Customs (BOC)
Assist importers in their Automated Bonds Management System (ABMS) application with the Bureau of Customs (BOC)
Process submission of air manifests for selected airlines in the E2M system of Bureau of Customs (BOC)
Aid forwarders in checking the status of their Master Airway Bill
Assist importers, exporters, warehouse operators, and brokers in their Client Profile Registration System (CPRS) application to the Bureau of Customs (BOC)
Support Department of Agriculture importers (BPI, BAI & BFAR) in registration and their Sanitary and Phytosanitary Import Clearance (SPSIC) application in the system
Aid one-time importers of live animals in their Sanitary and Phytosanitary Import Clearance (SPSIC) application with the Bureau of Animal Industry
Guide clients in the application of MAV Licensee and MAV Import Clearance with the MAV Secretariat
Assist brokers in their electronic Request for Inspection (eRFI) application in the system for quarantine inspection of agricultural products in their respective ports of entry
Upload the list of importables for Department of Agriculture importers (BPI, BAI & BAR) in the DA Trade System
Lodge Philippine Economic Zone Authority Import Permits (PEZA) and Import Entry Declarations with the Bureau of Customs
Upload the list of importables for Philippine Economic Zone Authority (PEZA) importers in the PEZA Trade System
Address calls and email queries regarding technical and procedural concerns from clients across all services offered by the company