Jhon Reynel Cristo
Bocaue
Summary
Results-driven Medical Sales Professional with extensive experience in pharmaceutical products and healthcare solutions. Expertise in building relationships with healthcare providers, product presentation, and sales growth strategies. Proven ability to adapt to market changes while delivering quality outcomes through strong communication and strategic planning skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Representative
Everise Philippines
07.2025 - 11.2025
- Enhanced patient satisfaction by resolving inquiries about healthcare services.
- Streamlined appointment scheduling and follow-ups through electronic health records.
- Educated patients on insurance benefits and healthcare procedure options effectively.
- Collaborated with medical staff to ensure patient care coordination and experience.
- Conducted quality assurance checks to maintain service standards and compliance.
- Increased first-call resolution rates by addressing customer needs accurately.
Customer Sales Representative
Concentrix Daksh Philippines
05.2020 - 12.2024
- Developed strong customer relationships, boosting repeat business by 25%.
- Utilized CRM tools to track leads, enhancing follow-up efficiency by 60% target goals to ensure the growth of sales.
- Handling objections and providing rebuttals during and after the sales.
- Highlighting the benefits and features of the products that we are selling, mostly Television, Internet, and Modem.
- Providing empathy whenever there are broken promises or churn sales.
Sales Associate
Derma PH
01.2020 - 04.2020
- Strengthened customer loyalty through relationship-building and exceptional service.
- Trained new associates on products and best customer service practices.
- Drove increased sales by implementing effective promotional campaigns.
- Managed high-stress situations calmly, resolving issues professionally.
- Processed POS transactions accurately, ensuring timely returns to customers.
- Reduced customer wait times during peak hours, enhancing satisfaction levels.
Cold Caller
OLJ Direct Client
01.2020 - 04.2020
- Achieved lead conversion targets through effective outbound calling strategies.
- Set appointments by transferring interested prospects to sales representatives promptly.
- Qualified leads by asking targeted questions to understand customer needs.
- Handled objections professionally, maintaining a persuasive approach throughout calls.
- Consistently met daily call quotas, enhancing overall sales pipeline efficiency.
Appointment Setter
MyOutDesk
01.2019 - 12.2019
- Enhanced sales team performance by aligning efforts with their objectives.
- Streamlined appointment scheduling by following up with interested leads promptly.
- Maintained accurate CRM records of calls and client interactions consistently.
- Evaluated client needs through targeted outreach and effective information collection.
- Generated interest by introducing services through proactive outbound calls.
Technical Support Representative
Inspiro Relia Ph
11.2017 - 02.2019
- Handling customer interactions via email, chat, phone, and social media. Diagnosing technical problems customers face with software or hardware. Proficient in troubleshooting CPanel servers and Dedicated Hosts.
- Collaborated with marketing to launch campaigns about dedicated and Windows servers and helped clients set up their panels and websites.
Article Writer
Freelancer-Fiverr
01.2016 - 09.2017
- Researching topics thoroughly using reliable sources.
- Writing original, well-structured articles tailored to the target audience.
- Proofreading and editing content for clarity, grammar, and factual accuracy.
Product Care Personnel
Memoxpress
07.2015 - 12.2015
- Enhanced product presentation and functionality through diligent cleaning and maintenance.
- Maintained accurate records of product conditions and maintenance activities.
- Facilitated returns and exchanges by evaluating product conditions effectively.
- Coordinated with sales, logistics, and customer service to optimize operations.
Education
BSED - English
Bulacan State University
Malolos City, Bulacan01.2016
Secondary Education - undefined
Calumpit National High School
Calumpit, Bulacan01.2014
Skills
- Sales
- Technical Support
- Web Hosting
- Market Research
- Cold Calling
- Warm Calling
- Oracle
- Customer Service
- Technical Analytics
- Writing
- Positive attitude
- Relationship building
- Problem-solving
- Sales presentations
- Goal-oriented mindset
- Market analysis
- Work prioritization
- Customer education
- Client education
- B2B sales management
- Electronic medical records
- Insurance requirements
- Salesforce CRM
- Lead qualification
- Account management
- Persuasive communication
Accomplishments
- Science Fair Regional Awards
- National Sports for Men's Volleyball Awards
- Science Quiz Bee
- Amateur Singing 1st Placer
- Top Sales Performer of TMOBILE 2021
Certification
Certified Virtual Assistant Online VA Workshop
Languages
English
Mandarin Chinese
Timeline
Medical Representative
Everise Philippines
07.2025 - 11.2025
Customer Sales Representative
Concentrix Daksh Philippines
05.2020 - 12.2024
Sales Associate
Derma PH
01.2020 - 04.2020
Cold Caller
OLJ Direct Client
01.2020 - 04.2020
Appointment Setter
MyOutDesk
01.2019 - 12.2019
Technical Support Representative
Inspiro Relia Ph
11.2017 - 02.2019
Article Writer
Freelancer-Fiverr
01.2016 - 09.2017
Product Care Personnel
Memoxpress
07.2015 - 12.2015
Secondary Education - undefined
Calumpit National High School
BSED - English
Bulacan State University
References
Reference available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies and interests
Jogging, Reading, Volleyball, Trekking, Writing
Affiliations
- SHOPEE AND TIKTOK AFFILIATE