Jhon Paul Suangco
Caboolture South
Summary
Hardworking and detail-oriented aspiring Automotive Technician with strong organizational skills and a passion for quality vehicle service. Skilled in basic maintenance and eager to contribute to team success and grow in the industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Seafood Processor
Moreton Bay Seafoods
07.2023 - 06.2025
- Operated industry-specific machines and equipment, maintaining safety procedures.
- Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
- Enhanced production efficiency by streamlining seafood processing techniques and procedures.
- Opened and removed raw materials.
- Reduced waste in the facility by implementing sustainable practices in handling and storage of seafood products.
- Segregated products according to color, size and grade.
Warranty Processor
Southern Motors of Davao, Inc. (ISUZU Davao)
07.2018 - 05.2023
- Handles Preparation and submission of PMS and Warranty Claims
- Preparation and submission of Field Technical Evaluation Report both for warranty and non-warrantable cases
- Implementation of service and recall campaigns
- Monitor and follow-up warranty and PMS claims status and payment
- Handling of customer claims against product quality and workmanship defects
- Coordinate closely with service shop personnel matters related to customer claims and repairs required to be undertaken
- Conduct 5S activity in the area of workplace
- Perform other task that may be assigned by superiors from time to time
Subject Matter Expert/QA Specialist
Appen Butler Hill Philippines
07.2017 - 07.2018
- Reviews images submitted by the annotators.
- Checks all images are compliant to quality process requirements and applies revision when necessary.
- Coaches annotators to meet accurate annotations.
- Provides QA scores to annotators.
- Serves as an SME to queries raised by Image Annotators.
- Educates new trainees about image compliance.
- Conducts training and calibration to teams.
Fleet Maintenance Coordinator
Virginia Food, Inc.
03.2017 - 07.2017
- Perform testing, commissioning, repairs and maintenance for all South Mindanao based company-owned vehicles (Executive cars, vans and service vehicles)
- Ensuring efficiency in the operation and safety of the passengers and driver
- Handling accident related incidents
- Preparing all regulatory requirements for smooth fleet operation
- Facilitating shipments, mailings, facsimile, distribution of memo and communication
Service Advisor
Southern Motors of Davao, Inc. (ISUZU Davao)
08.2014 - 02.2017
- Responsible of receiving and evaluation of customer's vehicle for servicing.
- Releasing of vehicle to customer after completion of repair.
- Conduct up-selling of dealer products and other services to customers.
- Handle and coordinate requirements of customer for servicing scheduled through appointment system.
- Conduct after service follow-up to check of service and satisfaction of customer on the services rendered.
- Conduct follow-up service reminder to customer Three (3) months after of last servicing.
- Receiving and coordination of towing and outside services requested by customers to responsible parties.
- Conduct 5S activity in the area of workplace
- Perform other task that may be assigned by superiors or management from time to time
Education
Diploma of Automotive Management -
Imagine Education Australia
Ashmore, Queensland02-2026
Diploma of Technology - Automotive Technology
University of Southeastern Philippines
01.2012
Automotive Technology - undefined
Toyozu Technical School Foundation, Inc.
01.2009
Skills
- Driving MT/AT Transmission
- Customer Service
- Can perform Preventive Maintenance Service on vehicles
- Time management
- Attention to detail
- Teamwork
- Computer Literate
- Processing equipment operation
- Manual labor experience
- Excellent hand-eye coordination
- Workplace safety
- Adaptability and flexibility
References
Available upon request
Certification
- Certificate IV in Automotive Mechanical Diagnosis
- Certificate III in Light Vehicle Mechanical Technology
- National Certificate I in Automotive Servicing
Timeline
Seafood Processor
Moreton Bay Seafoods
07.2023 - 06.2025
Warranty Processor
Southern Motors of Davao, Inc. (ISUZU Davao)
07.2018 - 05.2023
Subject Matter Expert/QA Specialist
Appen Butler Hill Philippines
07.2017 - 07.2018
Fleet Maintenance Coordinator
Virginia Food, Inc.
03.2017 - 07.2017
Service Advisor
Southern Motors of Davao, Inc. (ISUZU Davao)
08.2014 - 02.2017
Diploma of Technology - Automotive Technology
University of Southeastern Philippines
Automotive Technology - undefined
Toyozu Technical School Foundation, Inc.
Diploma of Automotive Management -
Imagine Education Australia
Similar Profiles
Julie Rose FontamillasJulie Rose Fontamillas
Process Worker at Moreton Bay SeafoodsProcess Worker at Moreton Bay Seafoods
Elle PriceElle Price
Principal Community Engagement Officer at City Of Moreton Bay (PKA Moreton Bay Regional Council)Principal Community Engagement Officer at City Of Moreton Bay (PKA Moreton Bay Regional Council)
Innes StrydomInnes Strydom
Undergraduate Engineer at The City of Moreton BayUndergraduate Engineer at The City of Moreton Bay
Mark PancitoMark Pancito
Online Workout Programer at Self Employed ServicesOnline Workout Programer at Self Employed Services
Tiana HarveyTiana Harvey
Customer Service Manager at McDonald'sCustomer Service Manager at McDonald's