Summary
Work History
Education
Skills
Certification
Languages
Hi, I’m

Jhonnaliza Liwanag

Cavite
Jhonnaliza Liwanag

Summary

Adept at hazard identification and maintaining confidentiality, I significantly reduced accident rates at First Orient International Ventures Corp. by implementing comprehensive safety training. My experience includes thorough incident investigations and fostering a culture of accountability, showcasing my ability to manage high-stress situations and provide clerical support with professionalism.

Work History

First Orient International Ventures Corp,.

Safety and Security Officer/Administrative Clerk
01.2021 - 01.2025

Job overview

  • Investigated incidents thoroughly, providing detailed reports and recommendations for corrective actions.
  • Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
  • Reduced accident rates through the implementation of comprehensive safety training programs for employees.
  • Assisted in the development of contingency plans for potential natural disasters, ensuring that proper protocols were in place to minimize damage and protect employees.
  • Responsible for performing routine office task such as answering phone calls, managing files, maintaining office supplies, and compiling records
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained accurate records of safety training sessions, incident reports, and regulatory compliance documentation, ensuring easy reference when needed.
  • Submission of DOLE Compliance on time.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Arranged meetings and appointments and updated records to assist management.
  • Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
  • Improved communication between departments through effective scheduling and coordination of meetings.
  • Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.

Education

Cavite National High School
Cavite City, Province Of Cavite, Philippines

High School Diploma
03-2002

Skills

  • Hazard identification
  • Clerical support
  • Public safety
  • Maintaining confidentiality

Certification

- Construction Occupational Safety and Health (COSH)

- Basic Occupational Safety and Health (BOSH)

- Loss Control Management with Hazard Identification and Risk Assessment Control (LCM with HIRAC)

- 8 Hours Mandatory Occupational Safety and Health Seminar

- Basics of Electrical Safety

- Fire Investigators Enhancement Seminar

- Pro - Active Protection for Responders (PAPR) Training

- Standard First Aid and Basic Life Support Training

- English Language Proficiency

- Customer Service Training

- Virtual Assistant Training



Languages

English
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Jhonnaliza Liwanag