Hi, I’m
Jhonnaliza Liwanag
Cavite
Summary
Adept at hazard identification and maintaining confidentiality, I significantly reduced accident rates at First Orient International Ventures Corp. by implementing comprehensive safety training. My experience includes thorough incident investigations and fostering a culture of accountability, showcasing my ability to manage high-stress situations and provide clerical support with professionalism.
Work History
First Orient International Ventures Corp,.
Safety and Security Officer/Administrative Clerk
01.2021 - 01.2025
Job overview
- Investigated incidents thoroughly, providing detailed reports and recommendations for corrective actions.
- Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
- Reduced accident rates through the implementation of comprehensive safety training programs for employees.
- Assisted in the development of contingency plans for potential natural disasters, ensuring that proper protocols were in place to minimize damage and protect employees.
- Responsible for performing routine office task such as answering phone calls, managing files, maintaining office supplies, and compiling records
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained accurate records of safety training sessions, incident reports, and regulatory compliance documentation, ensuring easy reference when needed.
- Submission of DOLE Compliance on time.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Arranged meetings and appointments and updated records to assist management.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Improved communication between departments through effective scheduling and coordination of meetings.
- Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
Education
Cavite National High SchoolCavite City, Province Of Cavite, Philippines
High School Diploma
03-2002
Skills
- Hazard identification
- Clerical support
- Public safety
- Maintaining confidentiality
Certification
- Construction Occupational Safety and Health (COSH)
- Basic Occupational Safety and Health (BOSH)
- Loss Control Management with Hazard Identification and Risk Assessment Control (LCM with HIRAC)
- 8 Hours Mandatory Occupational Safety and Health Seminar
- Basics of Electrical Safety
- Fire Investigators Enhancement Seminar
- Pro - Active Protection for Responders (PAPR) Training
- Standard First Aid and Basic Life Support Training
- English Language Proficiency
- Customer Service Training
- Virtual Assistant Training
Languages
English
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
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