Jhon Mark Dangan
Puerto Princesa City
Summary
Commercial Customer Service Representative experienced in customer service, sales, and account management. Delivered enhanced customer satisfaction and retention through strong problem-solving skills and effective relationship-building strategies. Committed to optimizing operations and contributing to overall business performance with a positive, team-oriented approach.
Overview
2
2
years of professional experience
Work History
Commercial CSR
Foundever
Puerto princesa city
02.2024 - Current
- Delivered exceptional customer service by utilizing effective communication and problem-solving skills to resolve issues promptly.
- Addressed customer inquiries with a focus on timely and accurate responses, enhancing overall customer satisfaction.
- Managed account updates, ensuring customer information remained current and secure.
- Worked with team members to streamline processes, contributing to more efficient service delivery.
Education
Mandaragat Senior High School
Puerto Princesa City, PHSkills
- Customer service
- Account management
- Customer engagement
- Sales techniques
- Team collaboration
- Problem solving
- Attention to detail
Timeline
Commercial CSR
Foundever
02.2024 - Current
Mandaragat Senior High School