Jholan Mae Cayat
CITY OF TALISAY,CEBU
Summary
Dynamic professional skilled in customer relationship management and sales promotion. Cultivates positive customer experiences by delivering knowledgeable product advice and maintaining an inviting retail environment. Utilises social media strategies to engage audiences and boost brand presence.
Overview
1
1
Language
4
4
years of professional experience
Work History
Online Sales Promoter
tiktok
07.2025 - Current
- Explained benefits and features of products to provide detailed information and uses, increasing sales and ROIs.
- Amended product listings, managing photo edits, webpages and pricing info.
- Facilitated shipments and deliveries to customers, guaranteeing smooth and complete transactions for increased customer service.
- Processed customer orders efficiently, ensuring accurate and timely dispatch to maintain positive feedback ratings.
Content Creator
social media
06.2025 - Current
- Developed engaging content for social media platforms, increasing follower engagement and brand visibility.
- Researched and developed engaging content tailored to diverse online platforms, enhancing brand visibility.
- Contributed to social media strategy, creating posts that enhanced audience interaction.
- Monitored trends and developments within the industry to produce relevant and timely content that resonates with target audiences.
sales lady and cashier
gaisano mall
04.2022 - 04.2023
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Maintained clean, tidy and organised checkout areas.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Organised shop floor and storage areas to ensure cleanliness and accessibility.
Education
High school graduate
Cebu city, Philippines Skills
- Digital content creation
- Social media strategy
- Brand development
- Customer relationship management
- Sales promotion
- Order processing
- Customer Service
- Customer engagement
- Customer-focused approach
- Target achievement
- Market analysis
- Active listening
Languages
English
Intermediate
B1
Timeline
Online Sales Promoter
tiktok
07.2025 - Current
Content Creator
social media
06.2025 - Current
sales lady and cashier
gaisano mall
04.2022 - 04.2023
High school graduate