JHERALD SANTOS
ERP Application Consultant
Gapan City
Summary
Strategic and results-driven ERP Implementation Consultant with relevant experience in business operations and client relations. Expertise in aligning Business & IT strategies of organizations with operational business processes and people through Business Analysis.
Overview
7
7
years of professional experience
4035
4035
years of post-secondary education
Work History
Application Consultant
ETP Group Pte Ltd.
09.2024 - Current
- Led training sessions for end-users to ensure a smooth transition to new applications and systems.
- Delivered consistent results under tight deadlines, managing competing priorities effectively without compromising quality or client satisfaction levels.
- Provided exceptional post-implementation support, addressing any lingering concerns or issues promptly for lasting client satisfaction levels.
- Supported sales efforts through the creation of compelling product demonstrations showcasing unique features and benefits.
Functional Consultant
Fasttrack Solutions, Inc.
07.2022 - 09.2024
- Conduct Business Process Analysis
- Creation of Project Definition Document showing all the scope, objectives, and business process flows discussed with the users;
- Conduct End-User Training;
- Help customers evaluate and implement improved processes
- Facilitate User Training Sessions (UAT);
- Direct clients in defining financial and business processes for software implementations;
- Solve issues related to system implementation;
- Highly professional individual who is comfortable working with the Executive Management
Associate ERP Application Consultant
Seven Rivers, Inc.
06.2021 - 07.2022
- Conduct Business Process Analysis
- Creation of Project Definition Document showing all the scope, objectives, and business process flows discussed with the users;
- Conduct End-User Training;
- Help customers evaluate and implement improved processes
- Facilitate User Training Sessions (UAT);
- Direct clients in defining financial and business processes for software implementations;
- Solve issues related to system implementation;
- Highly professional individual who is comfortable working with the Executive Management
Business Application Consultant
APPTECHNOLOGY EXPERTS, INC.
03.2020 - 09.2020
- Able to provide functional product-specific implementation
- With working knowledge on MSSQL Scripting and Database Management (Set-up & Creation)
- Able to use the Data Work Bench for Migration of Master Data
- Business Analysis
- Print Layout Designs
- Working knowledge on Crystal Report and Forms Design
- Uploading of beginning balances
Accounting Staff
Morongstar Hotel & Resort
07.2019 - 02.2020
- Maintained accounting records by making copies; filing documents;
- Reconciled bank statements by comparing statements with general ledger
On the Job Training
Philippine Health Insurance Corporation
04.2018 - 06.2018
Education
Bachelor of Science - Accounting Technology
La Verdad Christian College
Apalit, PampangaHigh school or equivalent -
Sta. Cruz National High School
Gapan City, Nueva EcijaSkills
Detail-Oriented
Personal Information
Date of Birth: 09/03/98
Timeline
Application Consultant
ETP Group Pte Ltd.
09.2024 - Current
Functional Consultant
Fasttrack Solutions, Inc.
07.2022 - 09.2024
Associate ERP Application Consultant
Seven Rivers, Inc.
06.2021 - 07.2022
Business Application Consultant
APPTECHNOLOGY EXPERTS, INC.
03.2020 - 09.2020
Accounting Staff
Morongstar Hotel & Resort
07.2019 - 02.2020
On the Job Training
Philippine Health Insurance Corporation
04.2018 - 06.2018
Bachelor of Science - Accounting Technology
La Verdad Christian College
High school or equivalent -
Sta. Cruz National High School
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