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Dynamic professional with extensive experience at the IRS, excelling in taxpayer assistance and compliance assurance. Proven ability to resolve disputes effectively while maintaining confidentiality. Skilled in inventory management and logistics coordination, demonstrating strong problem-solving and communication skills. Committed to delivering exceptional service and optimizing operational efficiency.

Driven professional with strong communication, organizational, and problem-solving skills. Seeking to leverage skills and dedication to delivering exceptional service within an office that offers a variety of challenges and responsibilities in order to fully utilize my skills and abilities.

Multi-skilled and qualified professional with 8+ years of hands-on experience working in a busy bank environment with a successful track record of meeting self and bank financial goals, by ensuring delivery of exceptional services to clients. Skilled in performing compliance reporting, and developing and implementing compliance auditing and monitoring strategies with an unmatched ability to increase team efficiency by providing operational and administrative support to different disciplines within the company. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations. Further, I am an enthusiastic Customer Service and Telesales Representative with in-depth knowledge of sales, account management and training with a proficiency in customer service best practices and related options. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture with documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings that encourages manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.


  Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.
  Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.


Jhee Ann padilla

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Customer Service Handler

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Bachelor of Science - Customs Administration

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Customer Service Handler

Bachelor of Science - Customs Administration

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