Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Jhandell Louise Cereño

Jhandell Louise Cereño

Customer Service Analyst
Las Piñas

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Concentrix
2023.07 - Current
  • Answered constant flow of customer calls with minimal wait times.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor of Science - Marketing Management And Research

Dr. Filemon C. Aguilar Memorial College
Las Piñas City
2001.04 -

Skills

    Scheduling

    Data Entry

    Complaint Resolution

    Selling

    Master of Empathy

    Problem Solving

    Cretical Thinking

    Certification

    Best in Sales

    Timeline

    Best in Sales

    2023-11

    Customer Service Representative

    Concentrix
    2023.07 - Current

    Bachelor of Science - Marketing Management And Research

    Dr. Filemon C. Aguilar Memorial College
    2001.04 -
    Jhandell Louise CereñoCustomer Service Analyst