Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
JHAIDI MANECLANG

JHAIDI MANECLANG

MANDALUYONG

Summary

Dynamic sales associate with proven expertise at Waltermart Beauty Consortium, excelling in product knowledge and customer service. Adept at visual merchandising and inventory management, I consistently enhanced customer experiences and drove sales through effective communication and engagement. Committed to achieving team goals while maintaining a professional and organized environment.

Overview

11
11
years of professional experience

Work History

Sales Associate/Event Staff Member

WaltermartBeauty Consortotium
Quezon City
02.2020 - 04.2023
  • Demonstrated product features and benefits for customers' needs.
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.
  • Assessed customer needs to provide assistance and information on product features.
  • Worked with fellow sales team members to achieve group targets.
  • Conducted product demonstrations to highlight features and benefits.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted customers to determine wants or needs.
  • Prepared merchandise for purchase or rental.
  • Assisted in setting up and breaking down of the event space.
  • Greeted guests upon arrival and provided them with event information.
  • Sought guidance from senior team members to resolve issues.

Receptionist/part Time Sales

Windland Tower
Quezon City
05.2012 - 03.2018
  • Greeted visitors and provided them with assistance.
  • Updated daily log book with information about visitors entering the premises.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Prepared welcome packages for new hires.
  • Verified visitors' identification cards before allowing access to the building.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Scheduled and confirmed appointments.

Education

Bachelor of Science - E-commerce/Computer

STI Cubao
Cubao, Quezon City
11-2006

Skills

  • Product knowledge
  • Cash handling
  • Inventory management
  • Visual merchandising
  • Sales techniques
  • Customer service

References

References available upon request.

Timeline

Sales Associate/Event Staff Member

WaltermartBeauty Consortotium
02.2020 - 04.2023

Receptionist/part Time Sales

Windland Tower
05.2012 - 03.2018

Bachelor of Science - E-commerce/Computer

STI Cubao

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JHAIDI MANECLANG