Interior designing
Hi, I’m
Jewel Ethan Ate
General Administrative Assistant
Makati City
The aim of life is to live, and to live means to be aware, joyously, drunkenly, serenely, divinely aware.
Henry Miller
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
years of professional experience
3
years of post-secondary education
1
Language
Work History
Bulletproof Vest PhilippinesMakati City
Administrative Assistant
08.2021 - 07.2023
Job overview
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Created and updated records and files to maintain document compliance.
- Set up conference rooms, technology, and materials to facilitate meetings.
- Conducted research to assist with routine tasks and special projects.
- Identified communication channels to set roadmap to distribute information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Sykes Inc.Mandaluyong
Customer Service Representative
01.2021 - 05.2021
Job overview
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Updated account information to maintain customer records.
- Answered constant flow of customer chats with minimal wait times.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Increased efficiency and team productivity by promoting operational best practices.
Education
University of Caloocan CityCaloocan
Bachelor of Science from Tourism And Travel Management
07.2020 - 04.2023
Skills
CommunicationCustomer ServiceMS Office/CRM ToolsProblem Solving
Office administration
Meeting minutes
Documentation and control
English fluency
Scheduling
Spreadsheet management
Process optimization
Relationship building
Time management
Meeting arrangements
Administrative support
Interests
Arts/Graphic Design
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Bulletproof Vest Philippines
08.2021 - 07.2023
Customer Service Representative
Sykes Inc.
01.2021 - 05.2021
University of Caloocan City
Bachelor of Science from Tourism And Travel Management
07.2020 - 04.2023