Jesusa Victoria Darilay Arellano
Tiaong
Summary
Dynamic professional with over two years of experience in sales and education, adept at creating engaging learning environments and enhancing customer experiences. Proven communication skills shine in interactions with diverse audiences, ensuring clarity and satisfaction. Strong computer proficiency supports efficient management of tasks and student records, while adaptability allows for effective responses to various challenges. Committed to delivering exceptional service and innovative solutions, ready to drive success in the call center landscape.
Overview
15
15
years of professional experience
Work History
ESL Teacher Gunwoo Education
Gunwoo Education
02.2022 - 06.2023
- An ESL teacher works with students whose native language is not English, helping them learn and improve their English skills.
- They develop lessen plans, assess student progress, and create a supportive learning environment.
- ESL teachers play a crucial role in helping students succeed academically and integrate into the broader community.
Merchandiser
Wattsjapan Savemore
11.2020 - 06.2021
- Product Sales like all types of Tupperware.
- Explaining product features, benefits, and pricing to customers to encourage purchases.
- Showing them that your product is best for them to purchase. Ensuring shelves are well-stocked and merchandise is attractively displayed.
51 Talk ESL Teacher
51 Talk
08.2020 - 01.2021
- Work from home. Teaching all kinds of levels and any level of ages.
- ESL teacher requirements include basic software skills, usually MS Office, to complete administrative tasks, such as updating student records.
- To be successful in this role, it’s important to have a patient and resilient personality and great communication skills.
Overseas Filipino Worker
Yolanda Popov
07.2012 - 04.2013
- Managed daily household tasks efficiently in a foreign environment.
- Provided compassionate care for elderly individuals and children, ensuring their well-being.
- Demonstrated flexibility in adapting to diverse cultural settings and family dynamics.
- Fostered positive relationships with employers through effective communication.
- Maintained a strong work ethic, consistently meeting and exceeding expectations.
Saleslady Bigjoy
Bigjoy Company
09.2008 - 12.2008
- Engaged customers through personalized service and product recommendations.
- Promoted and sold diverse clothing lines, exceeding sales targets.
- Managed transactions efficiently, ensuring accuracy in cash handling.
- Maintained organized sales floor and inventory to enhance customer experience.
- Collaborated with team members to improve service strategies and boost sales.
Sales Lady
Lucky Charms Festival Alabang Mall
03.2008 - 08.2008
- Cultivated in-depth knowledge of lucky charms including bracelets, rings, necklaces, and Buddha items.
- Addressed customer inquiries to enhance shopping experiences and improve customer satisfaction.
- Engaged customers effectively, promoting products and ensuring awareness of features and benefits.
- Collaborated with team members to maintain a positive retail environment, supporting sales goals.
- Contributed to visual merchandising efforts, ensuring an appealing product presentation.
Education
Vocational -
STI San Pablo Colleges
04.2002
Skills
- Proficient in computer applications
- Certified professional
- Advanced writing skills
- Proficient typing skills
- Diligent work ethic
Training
- Teaching English as Second Language Fundamentals, Advance and Workshop Clairvoyance Training Center June 14, 2021 – July 09, 2021
- Primer with Extensive and Intensive Basic and Core Skill training for Aspiring Call Center Agents Clairvoyance Training Center July 27, 2021
- Graphic Design with Canva course Clairvoyance Training Center May 15, 2024
- Virtual Assistant Training (Google Workshop) Clairvoyance Training Center May 07, 2024
- Social Media Management Clairvoyance Training Center May 15, 2024
- Virtual Assistant Training Clairvoyance Training Center April 2, 2024
Timeline
ESL Teacher Gunwoo Education
Gunwoo Education
02.2022 - 06.2023
Merchandiser
Wattsjapan Savemore
11.2020 - 06.2021
51 Talk ESL Teacher
51 Talk
08.2020 - 01.2021
Overseas Filipino Worker
Yolanda Popov
07.2012 - 04.2013
Saleslady Bigjoy
Bigjoy Company
09.2008 - 12.2008
Sales Lady
Lucky Charms Festival Alabang Mall
03.2008 - 08.2008
Vocational -
STI San Pablo Colleges