Jessie Roa B. Cabales
Records Aide
Cotabato City
Summary
Focused and reliable Records Clerk bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Customer-oriented Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Motivated Records Clerk with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for hospital customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
14
14
years of post-secondary education
Work History
Logistics Warehouseman
Lamsan Inc
Sultan Kudarat
02.2012 - 04.2014
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Sorted and delivered materials to different work areas and staff.
- Partnered with representatives from different carriers to arrange materials shipments.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Records Aide
Regional and Medical Center
Cotabato City
02.2020 - Current
- Followed confidentially regulations to maintain privacy.
- Updated records with new information.
- Assisted with typing, data entry, and answering incoming calls as required.
- Utilized document imaging software to index, store and retrieve records.
- Transferred inactive records to storage to free up space and preserve history.
- Generated reports from database systems to track records.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Followed established policies and procedures to maintain compliance with regulations.
- Maintained accuracy of records by verifying accuracy of data in records.
- Coordinated with various departments to support cross-functional needs.
- Provided excellent customer care by responding to inquiries and requests for information.
- Created and maintained electronic filing system for quick and easy retrieval of records.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Assisted with record management system implementation and maintenance to streamline operations.
- Developed efficient filing system to retrieve records quickly.
- Archived and disposed of documents according to established policies.
- Created and printed labels for well-organized filing.
- Improved physical and digital filing systems with enhancements to organizational strategies.
- Operated office equipment to scan and copy documents.
Education
Bachelor of Science - Secondary Education, General Sciences
South Upi College Inc. (SUCI), BSED
Timanan, South Upi, Maguindanao 01.2014 - 04.2018
High School Diploma -
Notre Dame Village National High School (NDVNHS)
Cotabato City, Philippines 04.2003 - 04.2007
No Degree -
Cotabato City Central Pilot School (CCSPC)
Cotabato City, Philippines 04.1997 - 04.2003
Skills
Guest relations management
Timeline
Records Aide
Regional and Medical Center
02.2020 - Current
Bachelor of Science - Secondary Education, General Sciences
South Upi College Inc. (SUCI), BSED
01.2014 - 04.2018
Logistics Warehouseman
Lamsan Inc
02.2012 - 04.2014
High School Diploma -
Notre Dame Village National High School (NDVNHS)
04.2003 - 04.2007
No Degree -
Cotabato City Central Pilot School (CCSPC)
04.1997 - 04.2003
Similar Profiles
Tirso, III P. PaclaunaTirso, III P. Paclauna
Production Operator at LAMSAN INCORPORATEDProduction Operator at LAMSAN INCORPORATED
FAIMAJEHANN ABUTAZILFAIMAJEHANN ABUTAZIL
Staff Registered Nurse at Borbon General Hospital IncorporatedStaff Registered Nurse at Borbon General Hospital Incorporated
Ruffa Mae QuitaligRuffa Mae Quitalig
Virtual Scribe/Clinic Assistant at Premier Primary CareVirtual Scribe/Clinic Assistant at Premier Primary Care