Summary
Overview
Work History
Education
Skills
Trainings And Seminars
Timeline
Generic

Jessie Niño Dignos

Summary

Talented Partner with 8 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.


Willingness to learn and poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Partner Success Advisor

Virtual Healthtech Inc.
05.2022 - Current

Company Overview:

  • Virtual Healthtech Inc. is a SaaS-based company where I assist and inspire healthcare providers and professionals to adopt the practice experience platform Upvio.com for improved workflow efficiency within their practices.


Core Responsibilities:

  • B2B Sales, SaaS
  • Direct client support


Special Tasks:

  • Voice-over for instructional videos
  • Video editing for instructional videos
  • Create showcase websites using Wix.com
  • Lead Generation
  • Creating articles for knowledge base


Technical Support

Dreamscape Networks / Newfold ~ Crazy Domains
09.2020 - 04.2022

Company Overview:

  • Crazy Domains (crazydomains.com.au) is a domain name registration and web hosting service. They offer a variety of services to help individuals or companies establish and maintain an online presence, including: Domain name registration, Web Hosting, Website builders, Email Hosting, and Online marketing solutions.


Core Responsibilities:

  • Assist with Email hosting concerns to ensure email deliverability
  • Assist with Web hosting services to properly mapped DNS servers
  • Provide technical and product advices in terms of web hosting to help out bring the full potential of their businesses.

Customer Experience Specialist

Klook Travel Technology Phil. Inc.
07.2018 - 05.2020

Company Overview:

  • Klook is a platform that allows you to discover and book a wide range of travel and local leisure experiences. They offer curated activities, tours, attractions, and things to do in certain places.


Core Responsibilities:

  • Assisted customers with their pre-booking inquiries
  • Cater to cancellations and amendment requests.
  • Coordinate special requests to the local tour operators and providers
  • Assist dissemination of service disruption notices to customers regarding certain activities to avoid misinformation.


Front Office Associate

Sarrosa International Hotel & Residential Suites
03.2016 - 06.2018

Company Overview:

  • Sarrosa International Hotel and Residential Suites is one of Cebu's finest business hotels, offering a blend of comfort and convenience in the heart of the city. It features 227 well-appointed hotel rooms and 40 fully furnished residential units , catering to both leisure and business travelers.


Core Responsibilities:

  • Handle guest check-ins
  • Handle room reservation
  • Handles group accommodation and partly acts as a concierge to provide the best customer service

Education

Bachelor of Arts - Bachelor of Tourism Management

Cebu Normal University
Medellin, Philippines
04-2015

Skills

  • Customer relationship building
  • Knowledgeable in [Web hosting, Email hosting]
  • Account management
  • Key client relationships

Trainings And Seminars

  • Selling In 60 Seconds Seminar Workshop
  • Performance Evaluation Seminar Workshop
  • Seminar-Workshop on Enhancing the Culture of Customer Care

Timeline

Partner Success Advisor

Virtual Healthtech Inc.
05.2022 - Current

Technical Support

Dreamscape Networks / Newfold ~ Crazy Domains
09.2020 - 04.2022

Customer Experience Specialist

Klook Travel Technology Phil. Inc.
07.2018 - 05.2020

Front Office Associate

Sarrosa International Hotel & Residential Suites
03.2016 - 06.2018

Bachelor of Arts - Bachelor of Tourism Management

Cebu Normal University
Jessie Niño Dignos