Jessie Julibayan
Pasay
Summary
Dynamic and detail-oriented professional with a strong work ethic and exceptional customer service skills, honed at Vida Manpower Services. Proven track record in cash handling and relationship building, enhancing customer loyalty and satisfaction through efficient transaction processing and personalized service. Committed to fostering positive environments and achieving team goals.
Overview
12
12
years of professional experience
Work History
Teller
Vida Manpower Services
06.2017 - 04.2022
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Strengthened customer loyalty with personalized service and attention to detail in transaction processing.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Maintained cash bags accuracy by conducting regular audits and implementing effective cash handling practices.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Balanced cash bags daily and resolved discrepancies to provide accurate data regarding cash flow.
Teller
Vida Manpower Agency
06.2015 - 07.2016
Sales Utility Clerk
The Landmark- Makati
06.2013 - 11.2013
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Managed inventory for optimal stock levels, reducing waste and ensuring products were always available for customers.
- Increased customer satisfaction by quickly addressing concerns and offering appropriate solutions.
- Collaborated with colleagues for effective teamwork, resulting in a positive work environment and higher overall sales performance.
Grocery Bagger
Alabang Supermarket Corporation
10.2012 - 03.2013
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
- Improved customer satisfaction by providing efficient and friendly bagging services.
Sales Utility Clerk
Ace Hardware
04.2010 - 09.2010
- Provided valuable insights on sales trends, allowing management to make informed decisions regarding promotions and pricing strategies.
- Supported promotional events through engaging demonstrations that showcased the benefits of particular items.
- Improved store organization by efficiently managing shelf stocking.
- Contributed to team sales goals by effectively cross-selling and upselling products when appropriate.
- Boosted overall sales by consistently providing excellent customer service and product knowledge.
Education
Bachelor of Science - Management
Jose Rizal University
Mandaluyong City, Metro Manila, Philippines 04.2001 -
Skills
Cash handling
Timeline
Teller
Vida Manpower Services
06.2017 - 04.2022
Teller
Vida Manpower Agency
06.2015 - 07.2016
Sales Utility Clerk
The Landmark- Makati
06.2013 - 11.2013
Grocery Bagger
Alabang Supermarket Corporation
10.2012 - 03.2013
Sales Utility Clerk
Ace Hardware
04.2010 - 09.2010
Bachelor of Science - Management
Jose Rizal University
04.2001 -
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