RESTAURANT STEWARD/WAITER
Aida Cruises
3 2009 - 6 2024
- Delivered exceptional, friendly, and fast service
- Answered questions about the menu selection and recommendation when requested
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations
- Anticipating and addressed guest's service needs
- Managed closing duties, preparing equipment, pre-stocking items for the next day operation
- Assisted guests with making menu choices in an informative and helpful fashion
- Appropriately suggested additional item to customers to increase restaurant sales
- Regularly checked the guests to ensure satisfaction with each food course and beverages
- Manage Buffet and Semi-ala carte Restaurant
- Managed closing duties, preparing equipment, pre-stocking items for the next day operation
- Making order for stocking use for operation
- Making evaluation of the crew in the restaurant before they disembark
- Attending the needs of the guests
- Managed and motivated staff to continuously achieve high quality service standards
- Coordinated restaurant operations, encouraging collaboration between kitchen, bar and wait staff
- Developed staff rotas and work assignments based on individual strengths, improving operational output
- Delivered comprehensive staff training in customer service and restaurant operations.
