Summary
Work History
Education
Skills
Traveldocuments
Dateofavailability
Disclaimer
Timeline
Hi, I’m

JESSIE DAMASCO EREÑO

Taguig City
JESSIE DAMASCO EREÑO

Summary

Personable and positive individual with knack for creating welcoming environments. Understands importance of customer service and maintaining cleanliness, and adept at handling basic food preparation tasks. Aims to enhance guest satisfaction and contribute to seamless operations.

Developed excellent interpersonal and teamwork skills in fast-paced restaurant setting. Demonstrates strong attention to detail and ability to handle multiple tasks efficiently. Seeking to transition into new field where these skills can drive positive outcomes.

Work History

ROYAL CARIBBEAN CRUISE LINE

Assistant Waiter
08.2024 - 12.2024

Job overview

  • Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
  • Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
  • Addressed customer concerns quickly and effectively, resolving issues to maintain positive relationships.
  • Maintained a clean and organized dining area for an enjoyable guest experience.

ROYAL CARIBBEAN CRUISE LINE

Restaurant Attendant
10.2023 - 06.2024

Job overview

  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Contributed to menu planning discussions, providing valuable input based on customer preferences and feedback.
  • Resolved customer complaints professionally, turning potentially negative situations into positive experiences.
  • Developed rapport with regular customers through personalized service that catered specifically catering-to-their individual tastespreferences.

ROYAL CARIBBEAN CRUISE LINE

Commi 1 Pastry
01.2022 - 07.2023

Job overview

  • Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
  • Assisted head pastry chef with daily tasks, ensuring efficient operations and timely completion of orders.
  • Increased productivity by maintaining a well-organized workstation that allowed for quick access to tools and ingredients during busy shifts.

ROYAL CARIBBEAN CRUISE LINE

Galley Steward
06.2019 - 06.2021

Job overview

  • Reduced food waste by effectively managing inventory and adhering to proper storage guidelines.
  • Regularly inspected tools and equipment to identify any necessary repairs or replacements, maintaining a fully functional working environment.
  • Enhanced guest satisfaction by efficiently executing daily galley operations and maintaining cleanliness.
  • Implemented innovative solutions for improving workflow efficiency within the galley space, benefiting overall ship operations.

Max's Restaurant

Waiter
04.2015 - 06.2018

Job overview

  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

Pangasinan State University

College from Hospitality Management
01.2011 - 04.2015

University Overview

Skills

Compliance standards

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Traveldocuments

Traveldocuments
  • PASSPORT, P7175855B, 07/10/21, 07/09/31
  • SEAMAN BOOK, A0005910, 06/23/20, 06/23/30

Dateofavailability

Dateofavailability
As Soon As Possible

Disclaimer

Disclaimer
I do hereby declare that the information provided in this document is true, accurate, and complete to the best of my knowledge. I understand that any false statements may result in disqualification of my application or employment.

Timeline

Assistant Waiter
ROYAL CARIBBEAN CRUISE LINE
08.2024 - 12.2024
Restaurant Attendant
ROYAL CARIBBEAN CRUISE LINE
10.2023 - 06.2024
Commi 1 Pastry
ROYAL CARIBBEAN CRUISE LINE
01.2022 - 07.2023
Galley Steward
ROYAL CARIBBEAN CRUISE LINE
06.2019 - 06.2021
Waiter
Max's Restaurant
04.2015 - 06.2018
Pangasinan State University
College from Hospitality Management
01.2011 - 04.2015
JESSIE DAMASCO EREÑO