Jessica Saludez Agtang
NA
Summary
Dynamic and results-driven professional with extensive experience in housekeeping at House of my Auntie and customer service at ME Shopping Center. Proven ability to enhance cleanliness standards and foster customer loyalty through effective communication and teamwork. Skilled in laundry management and adept at problem-solving to meet client needs efficiently.
Overview
3
3
years of professional experience
Work History
Housekeeping
House of Auntie
04.2025 - 03.2026
- Facilitated smooth room transitions by coordinating closely with housekeeping staff on occupancy status updates.
- Conducted thorough cleaning of residential areas, ensuring high standards of cleanliness and organization.
- Collaborated with clients to understand specific cleaning preferences and requirements effectively.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
Baby Sitter
Daughter of My Auntie
01.2024 - 02.2025
- Supervised children's activities and ensured a safe environment.
- Communicated effectively with parents regarding children's progress and needs.
- Managed daily schedules, including meals, naps, and recreational activities.
- Assisted with homework and school projects to enhance academic support.
- Maintained cleanliness and organization of play areas and supplies.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Communicated with parents regarding children's progress and development, raising any issues.
Sales Lady
ME Shopping Center
03.2023 - 12.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and promote sales.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Handled customer complaints professionally, ensuring satisfaction and retention.
- Participated in inventory management, including stock replenishment and loss prevention measures.
- Adapted quickly to new product knowledge, enhancing ability to inform customers effectively.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and provided outstanding customer service.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
Education
High School Diploma -
Pinili National High School
Pinili, Ilocos Norte, Philippines 07-2021
Skills
Laundry and housekeeping
Line housekeeping
Housekeeping supervision
Light housekeeping tasks
Plant housekeeping
Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Time management
Product knowledge
Professional appearance
Stocking and receiving
Customer needs assessment
Display setup
Sales goals attainment
Timeline
Housekeeping
House of Auntie
04.2025 - 03.2026
Baby Sitter
Daughter of My Auntie
01.2024 - 02.2025
Sales Lady
ME Shopping Center
03.2023 - 12.2023
High School Diploma -
Pinili National High School