JESSICA JOSHUA ONG
Sta. Mesa
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Virtual Assistant (Subtitle Editor)
ADLER & ASSOCIATES ENTERTAINMENT INC
01.2023 - 10.2023
- Organized and managed calendars, appointments, and travel arrangements for clients.
- Proofread subtitles prior to release, ensuring accuracy of spelling, grammar and punctuation.
- Edited existing subtitle files to meet specific requirements of clients.
- Created translations for various film genres including documentaries, feature films and television shows.
- Provided quality assurance checks for translated material before publishing or broadcasting.
- Ensured that all translated content was compliant with relevant copyright laws.
- Adapted existing scripts into different languages while preserving the original meaning.
- Analyzed audio recordings for accuracy in transcribing dialogue into subtitles.
- Tested finished product against source material to ensure quality control standards were met.
- Produced time-coded transcripts for use in the production process of subtitling projects.
- Reviewed feedback from viewers and adjusted translations accordingly.
- Proofread translations to identify and correct punctuation, grammatical and translation errors.
- Generated video subtitles and developed translations in target language.
- Proofread, edited and revised translated documents.
Lead Generator
One Time Project
US Client
- Identified and qualified potential customers through outbound calling.
- Researched potential leads to identify key decision makers within target organizations.
- Identified valuable leads through several key methods, including social media, networking events and targeted marketing.
- Developed new leads each day at or above quotas.
Create Ads for FB and Instagram Using CANVA
One Time Project
US Client
- Created Ads for Client's small business
- Edited pictures and videos client provided for their preferred Ads.
- Created the requested Ads for their small business using CANVA pro.
- Followed strict rules and policies to avoid copyright.
Technical Support Representative
CONCENTRIX
Quezon City
09.2019
- Provided technical assistance to customers through phone, email and chat support.
- Troubleshot customer inquiries related to software and hardware issues.
- Assisted customers with installation of new hardware and software applications.
- Diagnosed system errors and implemented solutions to resolve them.
- Maintained detailed records of customer interactions and transactions.
Education
Bachelor of Arts - Psychology
St. Jude College
Metro Manila10-2014
Skills
- Travel Arrangements
- Video Editing
- File Organization
- Travel Planning
- Calendar Management
- Transcription Services
- Basic Graphic Design
- Administrative Support
- Travel administration
- Office Administration
- Mail Management
- Data Entry
- Scheduling
- Customer Service
- Office Management
- Back office operations
- Confidentiality and Data Protection
- Teamwork and Collaboration
- Scheduling and calendar management
Languages
Filipino
First Language
English
Upper Intermediate (B2)
B2
Timeline
Virtual Assistant (Subtitle Editor)
ADLER & ASSOCIATES ENTERTAINMENT INC
01.2023 - 10.2023
Technical Support Representative
CONCENTRIX
09.2019
Lead Generator
One Time Project
Create Ads for FB and Instagram Using CANVA
One Time Project
Bachelor of Arts - Psychology
St. Jude College
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