Social media
Jessica Sta Maria
Admin Secretary
Makati City, Metro Manila
Summary
Proven track record in enhancing executive productivity at New Trans-acceleration Phil. Corp. through expert calendar and travel coordination. Excelled in guest relations and event planning, demonstrating adaptability and a knack for maintaining confidentiality. Achieved significant improvements in meeting efficiency and customer satisfaction, showcasing a blend of organizational prowess and interpersonal skills. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
6
6
years of professional experience
Work History
Executive Secretary to the Chairman
New Trans-acceleration Phil. Corp.
2022.08 - 2024.06
- Organized and updated schedules for executives.
- Coordinated travel arrangements and bookings for executive staff.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
Receptionist /Restaurant Waiter
Pancake House
2021.06 - 2022.07
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered phone promptly and directed incoming calls to correct offices.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Receptionist /Restaurant Waiter
Kaishu Japanese Restaurant
2019.02 - 2020.03
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Guest Relation /Front Desk Receptionist
Dusit Thani
2018.03 - 2019.02
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
No Degree - Hotel, Motel, And Restaurant Management
Arellano University
Pasay, Philippines 2001.04 -
Skills
Calendar Management
Travel Coordination
Master calender management
File Management
Meeting Coordination
Event Coordination
Expense Tracking
Scheduling
Guest Relations
Customer Service
Adaptability and Flexibility
Interests
Interaction
Events
Fashion
Timeline
Executive Secretary to the Chairman
New Trans-acceleration Phil. Corp.
2022.08 - 2024.06
Receptionist /Restaurant Waiter
Pancake House
2021.06 - 2022.07
Receptionist /Restaurant Waiter
Kaishu Japanese Restaurant
2019.02 - 2020.03
Guest Relation /Front Desk Receptionist
Dusit Thani
2018.03 - 2019.02
No Degree - Hotel, Motel, And Restaurant Management
Arellano University
2001.04 -
Similar Profiles
Lermy EstiloLermy Estilo
Wiring Harness Designer at Phil. EDS Techno-Service, Inc. ( Yazaki Corp. )Wiring Harness Designer at Phil. EDS Techno-Service, Inc. ( Yazaki Corp. )
JANINE NUÑEZJANINE NUÑEZ
F&B Marketing Assistant at GMS Asia Pacific Phil. CorpF&B Marketing Assistant at GMS Asia Pacific Phil. Corp
Angelica Reotutar TolentinoAngelica Reotutar Tolentino
Pharmacy Assistant at Family Health & Beauty Corp. (Watsons Phil)Pharmacy Assistant at Family Health & Beauty Corp. (Watsons Phil)