Summary
Overview
Work History
Education
Skills
Certification
Timeline
JESSICA SINDINGAN

JESSICA SINDINGAN

Quezon City

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Seller Support Associate

Teleperformance, Inc.
Makati City
07.2021 - 11.2022
  • Managed more than 80 Lazada seller outbound calls and emails each day.
  • Presented platform's tools in detail and provide invitation to take part in campaigns or programs.
  • Maintained seller satisfaction with forward-thinking strategies focused on addressing their needs and resolving concerns.
  • Demonstrated excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
  • Contributed to a positive team environment and proactively aids team members with difficult contacts as needed.

Fleet HR Officer (Documentation)

Magsaysay MOL Marine, Inc.
Manila City
02.2021 - 04.2021
  • Permanently absorbed in client's company after six months of employment under cooperative.
  • Monitored 13 vessels with more than 300 seafarers in total.
  • In-charge of issuing medical referrals, booking hotel accommodations, coordinating VISA and Flag State document processing, requesting working gear, and booking flights prior to embarkation.
  • Gives crew necessary instructions to complete paperwork and training required for smooth procedure and to guarantee full preparedness before embarking.
  • Responsible for updating and monitoring of onboard and onshore crew documents on different database software.

Fleet Encoder

Peopleserve Pilipinas Multi-purpose Cooperative
Manila City
08.2019 - 02.2021
  • Provides general assistance of crewing recruitment and operations process.
  • Entered crew information to different database software to keep records current.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.

Talent Acquisition Intern

Concentrix, Inc.
Quezon City
11.2018 - 03.2019
  • Assists with the pre-onboarding process.
  • Responsible for compiling new hires pre-employment requirements into a Form 201 file.
  • Entered data into Excel for monitoring and creating reports.
  • Verification of PAG-IBIG numbers of new hires.
  • Responded to inquiries by answering telephone calls and in-person questions.

Education

Bachelor Degree - Business Management, Operations

STI College, Caloocan City
04.2019
  • Honors: cum laude

Skills

  • Administrative and clerical support
  • Customer service skills
  • Verbal and Written Communication Skills
  • Flexible and adaptable
  • File and Database Management
  • Organizational Skills
  • Tech Savvy

Certification

  • 04/2019 - NC III Bookkeeping, TESDA

Timeline

Seller Support Associate - Teleperformance, Inc.
07.2021 - 11.2022
Fleet HR Officer (Documentation) - Magsaysay MOL Marine, Inc.
02.2021 - 04.2021
Fleet Encoder - Peopleserve Pilipinas Multi-purpose Cooperative
08.2019 - 02.2021
Talent Acquisition Intern - Concentrix, Inc.
11.2018 - 03.2019
STI College - Bachelor Degree, Business Management, Operations

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JESSICA SINDINGAN