Jessica Ortile
Makati City, Metro Manila
Summary
Detail-oriented Real Estate agent with 9 years of experience providing administrative and marketing support to real estate professionals. Expertise in managing CRM systems, coordinating property listings, and executing social media strategies. Proven ability to handle multiple tasks efficiently, from scheduling appointments and managing emails to conducting market research and assisting with transaction coordination. Exceptional communication and organizational skills, coupled with a strong understanding of real estate processes and customer service excellence. Adept at leveraging technology and digital tools to enhance productivity and deliver high-quality results.
Overview
10
10
years of professional experience
Work History
Secretary
R2 Electrical Engineering Services
2022.10 - Current
- Maintain files and update records, process governmental documents and paperwork, estimate electrical equipment or systems.
- Processing governmental documents and paperworks.
- Answered multi-line phone system and enthusiastically greeted callers.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Freelance Real Estate Agent
Self-Employed
2022.02 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, and cold calling.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained a high level of customer satisfaction by providing personalized service and timely communication throughout the buying and selling process
- Built and maintained a network of clients, receiving 100% of business through referrals and repeat clients.
Secretary
Vista Holding Group LLC
2022.06 - 2023.01
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Processing governmental documents and paperworks such as: Visa application, labour cards, company trade licensing documentation and approvals.
Real Estate Salesperson
Empire East Land Holdings Incorporation
2015.05 - 2022.01
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Negotiated, facilitated, and managed real estate transactions.
Executive Secretary
Spark Racing Team Enterprises
2014.04 - 2015.04
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Bachelor of Science major in Financial Management -
Caloocan City, Philippines
04.2014
Skills
- Customer Service & Communication
- Property Sales & Marketing
- Client Consultation & Relationship Building
- Market Analysis & Research
- Negotiation & Closing
- Transaction Coordination
- Digital Marketing & Social Media Management
- Real Estate Laws & Regulations
Timeline
Secretary
R2 Electrical Engineering Services
2022.10 - Current
Secretary
Vista Holding Group LLC
2022.06 - 2023.01
Freelance Real Estate Agent
Self-Employed
2022.02 - Current
Real Estate Salesperson
Empire East Land Holdings Incorporation
2015.05 - 2022.01
Executive Secretary
Spark Racing Team Enterprises
2014.04 - 2015.04
Bachelor of Science major in Financial Management -
Caloocan City, Philippines
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