Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Driving & Reading
Timeline
Generic
Jessica Lising

Jessica Lising

Housewife
Pasay, Metro Manila

Summary

Accomplished Quality Assurance Lead at I.E Medica/MedEtex, skilled in relational database management and fostering continuous improvement. Successfully mentored junior team members and ensured comprehensive test coverage. Optimized processes and enhanced communication, driving quality control excellence. Proficient in regression testing, contributing to a 20% reduction in defect rates.

Overview

16
16
years of professional experience

Work History

Quality Assurance Lead

I.E Medica/MedEtex
06.2024 - 06.2025
  • Created requirements for milestones and monitored completion of tasks for QA team.
  • Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
  • Managed test case creation and execution to ensure comprehensive coverage of all feature sets.
  • Created detailed defect reports for clear communication between development teams about identified bugs.

Massage Therapist

Acuatico Beach Resort, Hotel & Spa
05.2010 - 05.2013
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.

Inventory Officer

Les Caraibes Beach Resort
06.2009 - 03.2010
  • Optimized warehouse space utilization by designing effective storage layouts and implementing proper organization techniques.
  • Managed the disposal or donation of excess or expired items in accordance with company policies and legal requirements.
  • Coordinated seamless internal transfers between departments or locations while minimizing disruptions to daily operations.
  • Supported successful physical inventories by preparing necessary documentation, organizing staff assignments, and validating count accuracy.

Education

Bachelor of Computer Information Systems - Computer Engineering

Batangas State University, San Juan Campus
San Juan, Batangas
04.2001 -

High School Diploma -

Laiya National High School
San Juan, Batangas
04.2001 -

Skills

    Continuous improvement mindset

    Relational database management

    Quality control testing

    Regression testing expertise

Additional Information

I bring a positive attitude, a strong sense of responsibility, and a genuine passion for delivering excellent service. My past experience in both customer-focused and administrative roles has shaped me into a well-rounded, dependable team member. I am eager to grow professionally and take on new challenges, and I’m ready to contribute to your company’s success in any way I can.

Interests

Learning new skills – always open to training and personal development

Teamwork – enjoy collaborating with others to achieve shared goals

Customer service – enjoy interacting with people and creating a positive experience

Driving & Reading

Enjoy long and short-distance driving; responsible driver with strong knowledge of road safety, navigation, and vehicle care. Comfortable with travel and time-sensitive transport tasks.

Passionate about reading self-development, business, and health-related materials to continuously expand my knowledge and stay motivated.

Timeline

Quality Assurance Lead

I.E Medica/MedEtex
06.2024 - 06.2025

Massage Therapist

Acuatico Beach Resort, Hotel & Spa
05.2010 - 05.2013

Inventory Officer

Les Caraibes Beach Resort
06.2009 - 03.2010

Bachelor of Computer Information Systems - Computer Engineering

Batangas State University, San Juan Campus
04.2001 -

High School Diploma -

Laiya National High School
04.2001 -

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