Jessica Bangcoyo
Imus, Province Of Cavite
Summary
Professional reseller with track record of optimizing online sales channels. Known for delivering results through strategic pricing, effective marketing, and seamless order fulfillment. Highly collaborative team player, adaptable to changing market demands, and skilled in customer relationship management.
Overview
24
24
years of professional experience
Work History
Freelancer/Online Reseller
Zeline Cholas Food Store
09.2025 - Current
- Developed effective marketing strategies for promoting products on various social media platforms, driving brand awareness and attracting new customers.
- Increased customer satisfaction by providing timely and accurate responses to inquiries regarding products and sales.
- Optimized product listings for enhanced visibility in online marketplaces, resulting in increased sales volume.
- Analyzed market trends to identify high-demand products, strategically adjusting product offerings to maximize revenue potential.
- Implemented efficient inventory management systems to maintain accurate stock levels and minimize losses due to obsolescence or damage.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
Operation Manager/Owner
Christian JB Lomi House (2016-2025) and Christian JB Food Stall (2013-2016}
05.2013 - 06.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Marketing Assistant and MIS Supervisor
Classique Herbs Corporation
05.2002 - 09.2013
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Assisted with budget tracking and expense reporting, ensuring marketing activities remained within financial constraints.
- Conducted market research to gather insights, informing development of more effective marketing campaigns.
- Generated detailed reports on campaign performance, providing valuable feedback for future planning.
- Streamlined communication between marketing and sales departments, ensuring alignment of goals and strategies.
Education
Bachelor of Science -
Adamson University
Ermita, Metro Manila, Philippines 04.2001 -
Skills
Customer engagement
Timeline
Freelancer/Online Reseller
Zeline Cholas Food Store
09.2025 - Current
Operation Manager/Owner
Christian JB Lomi House (2016-2025) and Christian JB Food Stall (2013-2016}
05.2013 - 06.2025
Marketing Assistant and MIS Supervisor
Classique Herbs Corporation
05.2002 - 09.2013
Bachelor of Science -
Adamson University
04.2001 -