Jessel Mae Yanon
Sales/ Cashier
Tampakan, South Cotabato
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Administrative Support
Eaglematrix Security Agency Inc.
02.2025 - Current
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Monitored deadlines closely and submitted required documentation punctually.
- Created organized systems for ordering office supplies regularly, reducing downtime due to lack of necessary materials.
- Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
- Handled confidential information with discretion, maintaining trust among colleagues and clients alike.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
Sales Associate/Sales Cashier
Chris Sports Inc.
08.2018 - 04.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bachelor of Science - Marketing Management
Davao Central College
Toril, Davao City 04.2001 -
Skills
Administrative support experience
Customer service
Adaptability and flexibility
Team collaboration
Paperwork processing
Cash handling
Payment processing
POS systems
Patience and empathy
Work ethic and integrity
Timeline
Administrative Support
Eaglematrix Security Agency Inc.
02.2025 - Current
Sales Associate/Sales Cashier
Chris Sports Inc.
08.2018 - 04.2021
Bachelor of Science - Marketing Management
Davao Central College
04.2001 -