JESSEL L. CODILLA

My job responsibilities as an Assistant Worker are as follows:

• Supported colleagues to enhance teamwork and efficiency
• Greet and assist customers in a friendly and professional manner.
• Collected supplies and office equipment from various locations
• Stock shelves and ensure products are properly displayed and organised.
• Maintain cleanliness and tidiness of the store, including restrooms and common areas.

My Job Responsibilities as a Housekeeper as follows:

• Responding to guest request
• Maintaining a professional and courteous attitude
• Follow the sanitation and rules for the department
• Cleaning windows and rooms
• Made beds by changing linens and arranging pillows
• Replacing dirty linens and towels
• Restocking personal items
• Organising and stocking housekeeping carts
• Mopped floors to ensure safety and cleanliness in all areas
• Mopping
• Emptying the garbage
• and more

My Job Responsibilities as a Housekeeper as follows:

• Removed waste from bins
• Prepared guest beds with clean linens
• Ensured cleanliness by mopping surfaces to enhance guest experience
• Follow the sanitation and rules for the department
• Replacing dirty linens and towels
• Restocking personal items
• Cleaning windows and rooms
• Responded promptly to guest requests to maintain satisfaction
• Maintaining a professional and courteous attitude
• Organised and stocked housekeeping carts for efficient service delivery
• Mopping
• and more

Key Duties and Responsibilities:

• Records Management: Maintain, organise, and secure both physical and digital student records (active and inactive), ensuring accuracy and confidentiality.
• Enrolment & Registration: Process new student data, input course codes, and assist with enrolment procedures, including generating class lists.
• Document Processing: Receive and process requests for student documents, such as Transcripts of Records (TOR), honourable dismissals, certifications, and diplomas.
• Grade Management: Encode, update, and verify student grades and academic progress in the computerised system.
• Frontline Services: Act as a primary point of contact for students, faculty, and stakeholders regarding academic records, scheduling, and policy questions.
• Administrative Support: Prepare statistical reports, manage correspondence, and assist with the organisation of graduation/convocation ceremonies.

Required Skills and Qualifications:

• Confidentiality & Integrity: Strict handling of personal data.
• Technical Proficiency: Computer literacy and proficiency in database software.
• Organisation & Detail-Oriented: Managing high-volume data without errors.
• Communication Skills: Assisting students and stakeholders professionally.

My Core Duties and Responsibilities

• Order Taking & Customer Service: Greeting customers, taking accurate food/drink orders, and answering questions about menu items, promotions, or allergens.
• Transaction Processing: Handling cash, credit/debit cards, and mobile payments, making correct change, and issuing receipts.
• Order Accuracy & Delivery: Ensuring orders are complete, accurate, and delivered promptly to the customer.
• Cash Handling & Security: Balancing the cash drawer at the start and end of shifts and following all company safety and cash-handling procedures.
• Cleaning & Maintenance: Maintaining a clean and sanitized workstation, front counter, and dining area.
• Restocking: Monitoring and restocking condiment stations, napkins, straws, and other dining area supplies.
• Upselling: Promoting special deals, combos, or upselling items to increase average check size.

Key Skills & Requirements

Potential Follow-up Tasks

• Assisting in preparing or packaging food items.
• Operating the drive-thru window.
• Helping kitchen staff during peak hours.

• Achieved service time and quality targets.
• Engaged with customers to better understand needs and deliver excellent service.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Managed complaints with calm, clear communication and problem-solving.
• Handled customer concerns and escalated major issues to supervisor.
• Collaborated with team members to achieve target results.
• Demonstrated consistent hard work and dedication to achieve results and improve operations.
• Maintained clean, safe working environments to eliminate accident risks.