Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessamyn Seguerra

Los Banos, Province of Laguna

Summary

Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

HR and Administrative Supervisor

Aratum Philippines
02.2024 - 08.2024
  • Trained new employees on company policies and procedures.
  • Handled sensitive information with discretion by maintaining confidentiality following company guidelines.
  • Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Admin and Human Resources Manager

Crylls Inc.
05.2016 - 11.2023

OFFICE ADMINISTRATION

  • Supervise daily support operation of the company.
  • Planning and coordinating administrative procedures and systems to streamline processes.
  • Staff performance assessment and coaching.
  • Ensure smooth and on-time flow of information within the company.
  • Monitor inventory of office supplies and the purchasing of new materials.
  • Monitor costs and expenses to assist in budget preparation.
  • Oversees facilities repair and maintenance.
  • Organize and supervise office activities such as Summer Outings, Christmas Party, Outreach Programs, Scholarship Program, and other engagement activities as requested by the management.
  • Ensure operations adhere to policies and regulations.
  • Organize and oversee travel needs of employees such as visa processing, ticket purchasing, and hotel accommodation.
  • Ensure overall security of the office premises and the employees during outside events.


HUMAN RESOURCES

  • Development and implementation of HR strategies and initiatives aligned with the overall business strategy.
  • Employee and management relations in addressing demands, grievances, and other issues.
  • Manage talent recruitment and selection.
  • Oversees the company benefits program.
  • Manage employee profile records and salaries tracker.
  • Conduct employee discipline.
  • Planning, creating, and updating the company handbook and code of discipline.
  • Provides coaching and counseling to employees.
  • Develop and monitor HR strategies and processes.


FINANCE

  • Oversee daily employee DTRs.
  • Serves as one of the Payroll approvers.
  • Monitor expenses based on company budget.
  • Oversee cash flow and bank transactions.
  • Manage payment requests for government transactions and operational expenses.
  • Oversee annual business renewals and reportorial requirements of the business.

Visa Officer

Global B2B Consultancy Inc.
10.2015 - 04.2016
  • Documentation and submission of CEZA visa requirements.
  • Monitoring of the approval process of the visa application.
  • Safekeeping and monitoring the validity of existing valid visas and passports.
  • Requesting any visa-related needs of expat such as CEZA Certificate.
  • Assist in immigration-related concerns such as ECC and BOQ.

PPSM Analyst

Accenture
06.2015 - 09.2015
  • Creation of weekly and monthly service reports based on agreed SLA with the client.
  • Hotel booking for project clients and guests.
  • Assist in new hire's onboarding requirements and system access based on job role.

Adminstrative Officer

PROV International Inc.
03.2014 - 05.2015
  • DTR updating and validation for payroll processing.
  • Manage the appearance of the office and team calendar.
  • Monitoring and request of pantry and breakfast supplies.
  • Taking minutes of each team meeting and making follow-ups to complete tasks or action items.

Admin Lead

First Advantage Philippines
10.2009 - 02.2014
  • Oversee the overall function of the administration department and third-party service providers (janitorial and security services).
  • Process working and travel visas of company expatriates.
  • Performs various tasks involving the relocation of expatriates.
  • Manage the office front desk via receptionist duties.
  • Validation and processing of company payments such as rental, electrical, and water billings.
  • Process and manage company insurance.
  • Booking of accommodation and transportation needs of company visitors.
  • Provides overall logistic needs for company events.
  • Organize special events as requested by the management (Sales Conferences, Budget Planning, Client calls, Employee Celebrations, etc.).

Recruitment Assistant

Sunpower Inc.
09.2009 - 10.2009
  • Supported hiring managers in identifying top talent through thorough resume screening and insightful candidate assessments.
  • Enhanced candidate experience by streamlining the recruitment process and effectively communicating with all parties involved.
  • Reached out to new hires to check for issues and welcome to the company.
  • Facilitated a smooth onboarding process for new employees by preparing offer letters, coordinating start dates, and conducting orientation sessions.

Admin Assistant/Receptionist Assistant

First Advantage Philippines Inc.
10.2008 - 03.2009
  • Manage the office front desk via receptionist duties.
  • Monitoring and releasing of office supplies.
  • Validation and processing of company payments such as rental, electrical, and water billings.
  • Process and manage company insurance.
  • Booking of accommodation and transportation needs of company visitors.

Education

Bachelor of Science - Psychology

Colegio De San Juan De Letran - Calamba
Calamba, Province Of Laguna, Philippines
04.2008

Skills

  • Events Planning
  • Visa Management
  • People Management
  • Recruitment & Selection
  • Vendor Management
  • Organization and Leadership
  • Crisis Management
  • Scheduling and Planning

Certification

  • CAP - Certified Administrative Professional
  • Safety Officer - Basic Occupational Safety and Health

Timeline

HR and Administrative Supervisor

Aratum Philippines
02.2024 - 08.2024

Admin and Human Resources Manager

Crylls Inc.
05.2016 - 11.2023

Visa Officer

Global B2B Consultancy Inc.
10.2015 - 04.2016

PPSM Analyst

Accenture
06.2015 - 09.2015

Adminstrative Officer

PROV International Inc.
03.2014 - 05.2015

Admin Lead

First Advantage Philippines
10.2009 - 02.2014

Recruitment Assistant

Sunpower Inc.
09.2009 - 10.2009

Admin Assistant/Receptionist Assistant

First Advantage Philippines Inc.
10.2008 - 03.2009

Bachelor of Science - Psychology

Colegio De San Juan De Letran - Calamba
Jessamyn Seguerra